Property Management Real Estate
Resume:
MICHAEL SANTOPOLO
TEMECULA, CALIFORNIA
**********@*****.***
PROPERTY MANAGEMENT/MAINTENANCE/FACILITIES MANAGER Professional with extensive background in maintenance, property management and customer relations. Excellent oral/written communications and negotiation skills with outstanding process improvement expertise. Problem solver, solution orientated decision maker, with the ability to substantially increase revenue. Dedicated to the development, professionalism and enhancement of business teams through strong leadership, communication and motivation. Goal orientated, energetic, self-starter with the capacity for multi-tasking. Proficient in all phases of construction and maintenance while maintaining a high level of market appeal on all properties. Never taking short cuts but always taking it to the finish line.
Cross functional expertise in:
• Maintenance
• Capital Improvement
• Competitive Market Positioning
• Customer Relationship Management
• Financial negotiations & Transactions
• Pricing Strategies
• Statistical Analysis
EXPERIENCE
Maintenance Director
Escondido, CA / Present 2023
Assisted living property with memory care, maintaining 80 plus units supervising housekeeping, contractors, sub contractors, renovations, landscaping, inventory control and capital improvement. M.S. Construction Company LLC
Seattle, Washington / 2013 – 2021
General Contractor
Great Clips of Treasure Valley
Boise, Idaho / 2005 - 2007
Seattle Washington / 2008 - 2013
Facilities Manager of 12 Great Clips in the Treasure Valley, Boise, Idaho, and 14 Great Clips in the greater Seattle area.
• Maintained a high level of corporate demands on appearance with corporate standards. Including: painting, woodwork, mechanical on all equipment within the salon, expeditiously correcting and or solving any and all problems that could interrupt day to day operations of the salon. Wilson Realty Exchange, Inc
Seattle, Washington / 3.5 Years
• Provided professional property management services for clients/investors both in and out of state. Provide credit checks, screen potential tenants, collect rents, monthly property inspections, on-call services, ongoing repairs/maintenance as needed. Constant open communication with both in and out of state owners/tenants as needed. Portfolio consisted of 103 single family properties.
Champion Real Estate
Seattle, Washington / 4 years
• Responsible for obtaining property listings, managing the sale of resident property and financial transactions related to the sale, property management for out of state investors. Remax West/ Remax
Boise, Idaho / 5 years
• Provided complete real estate service for both buyers and sellers. Produced real estate revenues of 16 million dollars over the course of 4 years. During that period held the ranking of #9 in the Pacific Northwest to include Washington, Idaho and Oregon in individual sales.
• Secured 90% referral business through active maintenance of customer relationships.
• Utilized knowledge of written and oral communication skills to meet contract deadlines, efficiently closed negotiations with accuracy.
• Partnered with lenders and home inspectors to make each real estate transaction come to a successful, mutual beneficial conclusion for all parties. M.S. Construction Company LLC
Seattle, Washington / 20 years
• General Contractor, responsible for management and hands on oversight of a remodeling business specializing in commercial and residential remodeling. Emphasized outstanding customer relationships through the development of integrity, honesty and a strong work ethic. Hands on with suppliers/clients and wholesalers for product selection and installation. EDUCATION
Associate of Arts Degree in Business Education, Skyline College, San Bruno, California Mortuary Science Degree, San Francisco College of Mortuary Science, San Francisco, California Real Estate Licensing completed in Washington and Idaho Real Estate Broker Class Completed in Boise, Idaho AWARDS AND ACKNOWLEGEMENTS
• Circle of Excellence Award winner 2 years in a row, establishing sales in the top ten percent of all licensed agents in the Boise, Idaho market Past President of a 150+ Homeowner's Association
• Past Volunteer Fireman and EMT, City of Lynwood, Washington
• Care Crisis Line Volunteer for 2 years
• Rebuilding Together project manager, Seattle, Washington
• Paint the Town, Boise, Idaho
• Guardian Ad Litem appointed by State of Idaho as Advocate representing Foster Children-2 years
• Active Member VFW Post #63, Boise Idaho
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