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Customer Service Business Development

Location:
Montgomery, TX
Salary:
$130,000 - $150,000
Posted:
February 23, 2025

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Resume:

Burt Brewer

**********@*****.*** • 936-***-****

Montgomery, TX

SALES & OPERATIONS PROFESSIONAL

Leveraging a solid sales and service background with wide-ranging operations experience to drive sustainable profitability and growth.

Strategic, highly driven professional with two decades of proven experience throughout sales, customer service, workforce development, and operations. Proven record of searching out innovative, profitable solutions in challenging environments and leveraging strategies to realize superior results and consistent growth. Expertise in recruiting and cultivating top-notch talent through effective training and personalized, talent-based placement. Technically proficient in Microsoft Office, SAP, Ariba, QuickBooks, Global Shop, Salesforce, HubSpot, Asset Pulse, Geotab, Reveal, Telogis, Monday.com, and iScout.

— Areas of Expertise —

Top Line Growth Business Planning & Forecasting Profit & Loss Management Asset Management Sales Force Segmentation Strategic Sales & Marketing Employee Training & Development Mechanical Systems & Controls Recruitment & Retention Customer Relationship Management Professional Experience

Aims Composites LLC Houston, TX

Sales Manager February 2024 - Present

Responsible for: all sales, accounts receivable oversite, sales and estimating teams, contract negotiation, vendor evaluation.

Key Accomplishments:

• Sales process restructuring

• Implemented CRM tool (HubSpot)

• Established commission structure

• Recognized estimating software errors and executed solution

• Closed on $6.2M Domestic and International Deals since hire date of February 12, 2024 Key Accounts: Kiewit, One Subsea, Oceaneering, Saipem, Army Corp of Engineers, McDermott, Shell, Chevron, Baker Hughes

Whitefield Plastics Corporation Houston, TX

Sales and Business Development Manager December 2019- October 2023 Led and motivated sales team to achieve and exceed sales targets and drive revenue growth. Identified and pursued new business prospects, cultivated relationships with existing and potential clients. Coordinated with other departments to ensure alignment and coordination of efforts. Key Accomplishments:

• 4 years’ experience in sales management, specializing in product design and high-performance elastomers.

• Consistently achieved and surpassed sales goals, resulting in a 61.31% annual growth rate after Covid Pandemic.

• Successfully identified and pursued opportunities to expand product line beyond exiting manufacturing capabilities, resulting in an impressive $500,000 in annual sales.

• Scheduled and participated in industry trade shows and conferences to generate leads and industry contacts.

Key Accounts: Weatherford International, Schlumberger, TechnipFMC, Oceaneering (Buyers stateside and overseas Engineering Teams, Principal Design Engineer, Commercial & Engineering Sr. Manager) Aker Solutions, Southwest Oilfield Products CEO, Pruitt CEO Stasis Drilling CEO. Fluid Delivery Solutions, LLC Oklahoma City, OK

General Manager August 2018 - December 2019

Financially and operationally responsible for overall regional performance, high level HR duties, and management of company assets.

Key Accomplishments:

§ Promoted from Operations Manager to General Manager within the first six months of employment.

§ Reduced direct labor costs by 15% through elimination of operational slack and inefficiencies.

§ Drove overall COGS down by 20% through supplier negotiations and implementation of cost cutting initiatives.

§ Achieved year on year positive EBITDA growth for the region.

§ Reduced year over year TRIR from 3.14 to 0.00 through safety leadership and performance training.

§ Commissioned new operating facility in the STACK oil window.

§ Deployed high ROI capital to transition region asset base from 100% rented to 90% owned driving positive EBITDA growth.

§ Diversified customer base by 85% in the first year. Pro-Ject Chemicals, LLC Bryan, TX

District Operations and Plant Manager September 2016 – February 2018 Managed field service personnel, including an office manager, business development manager, plant operators, CDL drivers, and administrative assistants. Oversaw all plant operations including safety, production, maintenance, quality, shipping and receiving. Coordinated plant activities through the planning with departmental managers to ensure the total manufacturing objectives are accomplished in a safe, timely and cost-effective manner. Develop and control profits, plans, and budget. Implement cost effective systems of control over capital, operating expenditures, manpower, wages and salaries. Key Accomplishments:

§ Reduced district operating costs by 42% in a one-year period.

§ Drove headcount down by 70% by terminating underperforming employees.

§ Decommissioned the district chemical blend plant and transitioned to a 3rd party toll blender reducing COGS by 30%.

Rockwater Energy Solutions Madisonville, TX

Regional Business Development Manager September 2012 – August 2016 Oversaw day-to-day activities and managed revenue of $9.7M annually for Water Transfer, Flowback, Well Testing, Hydraulic Chokes, Hydrographic Pit Surveys, Pit Monitoring Systems, Above Ground Storage Tanks, Production & Specialty Chemicals, and Rentals product lines. Established effective sales strategies to maximize revenue generation through strategic planning and implementation. Monitored sales activities/performance to ensure revenue goals met or exceeded established plan. Key Accomplishments:

§ Built and implemented inventory tracking system for non-motorized assets.

§ Established new operations in the Haynesville Shale and developed and implemented strategic account management tools to enhance production chemical account margins.

§ Increased sales from approximately $100K to $800K per month and enlarged the region’s customer mix by 32%.

Baker Hughes Incorporated

Senior Account Manager

Houston, TX

June 2010 – August 2012

Provided learning sales and services at the business-to-business level in Central and East Texas for production chemicals. Maintained or improved market standings with assigned customer base. Led inventory management with emphasis on profitability and solutions for clients. Key Accomplishments:

§ Generated over $1M in account revenue in one year.

§ Diversified district customer base by 57% in two years.

§ Promoted to Senior Account Manager; transferred to Texas. Account Manager Grand Junction, CO

September 2008 – June 2010

§ Financially Responsible for District Revenue Contributions Exceeding $10M

§ Developed and implemented a solution for the use of recycled production and flowback water for frac operations which drove annual revenue growth of $6M. Akzo Nobel Inc

Account Manager

Birmingham, AL

June 1997 – August 2008

§ Increased annual sales from $250,000 to $3M.

§ Maintained a supplier rating consistently above 97%. Technical Service Representative

§ Assisted and led field trials for an array of coatings in a variety of industrial settings.

§ Promoted to Account Manager.

R & D Lab Technician

§ Created sample products with both experimental & standardized formulas.

§ Set up, applied, and conducted experiments, tests, and analyses, using techniques such as chromatography, spectroscopy, physical or chemical separation techniques, and microscopy. QC Lab Technician

§ Sampled batches at regular intervals to ensure that the product met a set of target criteria, which include desired yield, color, and concentration levels.

§ Promoted to R & D Lab Technician.

General Plant Operational Duties

§ Shipping & Receiving, Draw off, Batch making

§ Promoted to QC Lab Technician

Education

Bachelor of Science in Business Administration

University of Mississippi, Oxford, MS

Professional Development

Continued Professional Certification in all BHI required business, technical, and HS&E programs Rockwater Leadership Academy

Professional & Community Involvement

Member of the Society of Petroleum Engineers

Awards

• Presidents Circle Award Recipient – Rockwater Energy Solutions, 2014 & 2015

• Rockwater Safety Champion,

• Gulf Coast Water Management Company of the Year by the Oil and Gas Awards, 2013

• FDS Wildcatter Award, 2018



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