Systems Analyst Computer
Resume:
SN
Symira Nichols
Professional Summary
Discerning Computer Systems Analyst devoted to improving computer systems and network performance for enhanced productivity. Works actively with management to develop cost-benefit analyses and set objectives for system maintenance and upgrades. Stays up-to-date on latest security regulations and protocols to execute effective measures for sustaining privacy and operational integrity.
Work History
Amerihealth Caritas - Facets Business Systems Analyst Philadelphia, PA
01/2015 - Present
********@*****.***
Sharon Hill, PA 19079
Skills
● Strong Verbal and Communication
written skills
● Microsoft Hyper-V Server
● Telecommunications Systems
● Qualys Cloud Platform
● Solid understanding of SDLC
● Infrastructure Assessment
● Configuring Firewalls
● Identified needed business improvements and determined appropriate systems required to implement solutions.
● Educated stakeholders on data protection tactics to reduce breaches.
● Developed diagrams to describe and lay out logical operational steps.
● Installed system updates to address vulnerabilities and reduce security issues.
● Created and maintained standard operating procedures governing system functions and features.
● Enhanced interfaces to promote better functionality for users and trained business personnel in use of systems.
● High Attention to Detail
● Quality Control Enhancement
● Project Management
● Research Protocol Development
● Search Engine Optimization
● App Developing and Programming
● Process Documentation
● Root Cause Analysis
● Research and Analysis
● Advance Office applications
● Cybersecurity
● System Maintenance
Amerihealth Caritas - Research Analyst
Philadelphia, PA
01/2012 - 01/2015
● Code Debugging
● Communication
● Data analysis
● Stayed up-to-date with industry trends and developments to conduct relevant and valuable research.
● Implemented quality control protocols to enhance accuracy of data and research results.
● KPI Tracking
● Developed and maintained research partnerships to expand knowledge and access to information.
● Created visualizations to present research data and findings to stakeholders.
● Conducted in-depth qualitative and quantitative research to identify trends and generate insights.
Education
12/2021
Neumann University
Aston, PA
Bachelor of Science: Cyber Security
● Developed survey instruments and designed experiments to test hypotheses and measure outcomes.
● Developed algorithms and software to automate data gathering and analysis processes.
Comcast, Xfinity - Information Security Analyst
Philadelphia, PA
01/2010 - 01/2012
● Monitored computer virus reports to determine when to update virus protection systems.
● Monitored use of data files and regulated access to protect secure information.
● Engineered, maintained, and repaired security systems and programmable logic controls.
● Executed penetration testing to identify security weaknesses and develop disaster recovery plans.
● Drafted security reports and metrics to track security performance and strategize improvements and conducted security audits to identify vulnerabilities.
● Administered and monitored firewalls, intrusion detection systems and anti-virus software to detect risks.
12/2014
DeVry University
Downers Grove, IL
Bachelor of Science: Computer Information
Sciences
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