Wilhimena Simpson
Customer Service Rep
Louisville, KY 40223
******************@*****.***
I’m interest in the customer service position. With my exceptional organizational skills, friendly demeanor, and passion for providing excellent customer service, I am confident that I would be a valuable asset to your team.
Authorized to work in the US for any employer
Work Experience
Mail Handler
Post Office USPS-Louisville, KY
March 2021 to Present
Sort and dispatch mail
Clerical Assistant
Kentucky Board of Nursing-Louisville, KY
August 2020 to February 2021
I scan documents in Excel and different systems.
Assembly Line Production Worker
Ford Motor Company-Louisville, KY
April 2018 to March 2020
Build the radiators for the super duty trucks
Clerical/Mailroom
JPMorgan Chase-Louisville, KY
April 2019 to August 2019
Open mail handling money and processing customers info. Pharmacy Technician
PharMerica-Louisville, KY
April 2017 to November 2017
Fill prescriptions
Medical Receptionist
Dr. Kemper-Louisville, KY
December 2015 to January 2017
Answer calls, make appointments, schedule appointments, collect payments etc Caregiver
Bestcare-Louisville, KY
February 2008 to September 2014
Monitor some patients and too care of them and their needs. Education
vocational in GED
Ahrens Educational Resource Center - Louisville, KY August 2003 to May 2004
Skills
• Pharmacy Tech
• Assembly Line
• Assembly Worker
• Medical Device
• Clean Room
• Soldering
• Solder
• Excel
• Data Entry
• Typing
• QuickBooks
• Insurance Verification
• Medical Billing
• Medical Receptionist
• Medical Records
• Sales
• Technical Support
• Medical Office Experience
• Cold Calling
• Phone Etiquette
• Caregiving
• Microsoft Outlook
• Medical Terminology
• Medical Scheduling
• EMR Systems
• Clerical Experience
• Patient Care
• Administrative Experience
• HIPAA
• Microsoft Excel
• Microsoft Word
• Medical terminology
• Medical records
• EMR systems
• HIPAA
• Typing
• Clerical experience
• Customer service
• Documentation review
Certifications and Licenses
Registered Pharmacy Technician
Assessments
Office manager — Proficient
February 2020
Scheduling and budgeting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.