Data Entry Security Clearance
Resume:
Donna C. Monroe
Forestville, Maryland 20747
Mobile: 240-***-****
Email: ***********@******.***
SUMMARY OF QUALIFICATIONS: I have more than 25 years in Computer Operations, Data Processing Film Processing, Data Entry and Mail Room Operations. Works closely with the appropriate groups within the organizations to insure proper Industry and Company Standards are met.
Security Clearance: Top Secret Granted July 2022
PROFESSIONAL EXPERIENCE:
Cherokee Nation 35 Group April 2019 to Present for Department of Justice
Receive, process maintain and retrieve litigation case files
Support attorneys and support staff to identify, categorize, and organize document in case file
Teach attorneys and support staff to use automated tracking system (CMIS)
Record Information in automated tracking system
Research the location and status of files.
Identify case file materials according to the nature of the document and describe them in the record keeping system
Retrieve files and process them for delivery to requesters
Inventory closed case files for shipment
The Rehancement Group July 2016 to April 2019 and Records Clerk III
Performs Data entries in proprietary Systems
Retrieve files from shelves to determine disposition and if appropriate, return the files to shelf
Review files for clearance level, disposition dates, FOIPA status and other relevant information
Check eligibility date to determine if files to be transferred, destroyed, or return to shelf
Reorganizing or repair files if needed
Returning files to appropriate boxes
Inventory records and files
Destroying records
Preparing boxes, boxing records for shipment (may require combing boxes into skids, shrink wrapping,
palletizing and moving pallets with the use of a pallet jack)
Filing mail
Other special projects as assigned by Site Manager in coordination with Federal Staff.
Bright Key Inc. 2008-2016- Mail Clerk II
Receives reviews, analyzes, and routes incoming correspondence
Handles sensitive documents in accordance with established policies and procedures
Sort, deliver and pick up mail packages according to established time frames and service standards
Maintain all logs and reports documentation as required
Perform start-up and operations of postage equipment
Assist with loading and unloading of deliveries as needed
Receive and log all incoming documentation such as letters, packages, including certified, registered, return receipt, Federal Express and DHS
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
Demonstrate flexibility in satisfying customer demands in a high volume environment
Consistently adhere to business procedure guidelines
Excellent reading and communications skills
Often task to fill in as the Mail Clerk for the Office of Solicitor General (OSG)
Performs duties as assigned.
MACY’ s Department Store 2007
Managed the removal of old sale signs and putting up new sale signs
Managed the stocking merchandise and removing merchandise, price markdowns.
Performs other duties as assigned.
Regulus Corporation 2005 - 2007 Opex 51 Operator
Managed the extracting of contents from envelops that contain more than one stub/payment
Load the envelopes into the OPEX 51 machine
Sorting the empty containers based on customer specific instructions. Cleans and troubleshoot jams on
Machines
Batch sorted items in accordance with specific guidelines.
Perform end of the day responsibilities which includes signing off all production reports
Source Corporation 2001 – 2005 Microfilm Processor.
Loading Film and documentation into State of the Art Microfilm System
Ensure proper filming techniques are followed to include proper shutter speed
Managed the securing of the film from storage site and returned unused film to specific storage in a sealed container, properly identified all contents and types of film
United States Post Office 2002 Mail Sorter
Managed the sorting of mail during Season help
Sorted incoming mail for distribution and dispatch outgoing mail
Opened envelopes by hand or machine
Stamped data and time of receipt on incoming mail
Sorted mail according to destination and type such as returned letters, adjustments, bill, orders and
payments
Re-addressed undeliverable mail bearing incomplete or incorrect address
Examines outgoing mail for appearance and seals envelopes by hand or machine.
TROY Systems Incorporated 1999 – 2005 Technical Specialist
Managed the loading of printers and plotters with correct paper, adjusted control of forms for thickness,
tension printing density and location of unloaded hard copies
Assist customers with Job Requests, finish job orders which includes pick-up and sometime deliveries
Provide assistance to federal courier with government documentation, system tapes and other
Government material for shipment
Insures package for are In Accordance with Federal Government Standards
Managed customer problem reports, answer questions regarding system procedures, online transactions,
system status and downtime as well as functional applications problems.
Filed reports, relay message sent to or received from customers in a timely manner
Utilize an automated call/problem tracking system to log help desk transactions, file reports, relay
requests for assistance that are outside the scope of the helpdesk to the appropriate technology group.
Check labels and mounting and dismounting designated tape reels or disk on specified units or drives;
setting control which regulate operations of the equipment.
Observing panel lights for warning or error indications and taking appropriate action; examining tapes,
cards or material for creases tears, or other defects which could cause processing problems
Operates peripheral equipment which directly supports digital computer operations
District Photo 1994- 1999 Computer Operator/Data Entry
Managed all incoming film packages within the Finishing department
Managed the billing of filled bags which consists of data entry of all film bags in the RBI Billing
Computer
Managed the inputs of produce code for film to access the appropriate pricing program which determines
the quantity of pictures per bag
Managed the strict detailed accountability of all account numbers and bag number in accordance with
Company standards
Acts as the primary individual for the department of running credit invoices of Photo Finishing using
company issued PC, which consist of collating and filing correspondence reports related to credit
invoices
Periodically assisted the mailing sorting department in sorting completed film for shipment.
CERTIFICAITON/TRAINING
Certificate of Completion Privacy-2023
Certification of completion- Marking Classified National Security Information – 2023
Certification of Completion –FBI Records Management-2016
Certification of Completion- Information Security (INFOSEC) Awareness-2023
Certification of Completion- Insider Threat and Media Contact Awareness- 2023
Certification of Completion-Reporting of Suspected Child Abuse Neglect-2023
AWARDS
2017 Letter for Outstanding Work
2017 Received Cash Award for Outstanding Performance
2016 Outstanding Performance Exceptional Commitment and Teamwork
EDUCATION:
High School Diploma
EXPERTISE
PC Microsoft Windows, 25, 000 Key strokes, 10 Key Adding machine, 50 WPM, IBM 38 Computer
IBM PC/C Cash Register
HOBBIES
Reading Attending Church, Sightseeing, Traveling, Grandkids
Reference Available upon request
REFERENCES
Myrna Austin
7104 Wildrose Court
Forestville, Maryland 20747
Phinya Avika
8310 Cunningham Drive
Berwin Heights, Maryland 20740
Latanya Ford
300 Prince George Blvd
Upper Marlbor0, Maryland 20772
Contact this candidate