Peer Support Specialist

Fana M. Tareke

Rochester, NY ***** 585-***-**** *******@*****.***

Objective

To positively utilize my educational and professional experiences and customer service-oriented skillset to a company that offers a collaborative atmosphere and professional development opportunities.

Work Experience

Barista September 2016-October 2018

Coffee Connection - Rochester, NY

Provided excellent customer service, always putting the customers’ needs first

Prepared specialty coffee drinks and food, making sure to strictly adhere to safety laws

Quickly learned the POS system for financial transactions

Ensured that all opening operations were performed prior to daily opening hours

Served as a valued member of the team and consistently promoted camaraderie among colleagues

Career Literacy Coach July 2015-December 2015

Office of Adult & Career Education Services - Rochester, NY

Assisted with providing job placement services to English-as-a-Second-Language clients by utilizing a variety of career assessment techniques and preparing client resumes

Assisted in the implementation of culturally relevant and sensitive literacy programs and employment workshops to support a range of learners

Provided database management of client demographic and schedule information

Researched employment information to support teacher practices and student learning

Peer Support Specialist

EE Pathways November 2012 – January 2023

October 2024 – February 2025

Assisted clients in connecting and providing resources that facilitated solutions for food unsustainability, homelessness, clothing, and home furnishings

Provided transportation for clients to grocery stores and addiction and mental health treatment centers

Provided referrals for clients to link up to clothing and household storehouses

Provided gift cards and bus passes when necessary

Education & Training

Monroe Community College – Rochester, NY Spring 2025 – present

Associates of Liberal Arts Spring 2005 – Spring 2015

Mental Health Association Peer Training Academy - Rochester, NY Fall 2020

Recovery Coach University - Rochester, NY Spring 2020

SUNY Empire State College - Saratoga Springs, NY Spring 2019

Bachelors of Arts in Public Affairs

Student Leadership Institute

Working knowledge of Microsoft Office Suite

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