Personal Care Customer Service
Resume:
Latasha Walker
Palmdale, California 93551
PROFESSIONAL SUMMARY:
Experience working in the customer services industry. Competent at managing responsibilities in a high-volume atmosphere. Skilled at interacting with customers of all socioeconomic backgrounds. Hard worker, quick learner, and ability to assume responsibility.
SKILLS AND ABILITIES:
Strong Training Skills
Dedicated to my responsibilities
Self-motivated
Customer service skills
Quickly learn procedures and
method
Maintain Daily Log
Honest, friendly
Excellent people skills
Responsible and punctual
Strong sense of responsibility.
Able to work well unsupervised
Opened common area to the public
in morning and greeted customers
and employees
Inspect Areas And Monitors
WORK EXPERIENCE
LA County IHSS Lancaster, CA
Care Provider 9/2005 to Present
Provide patients with daily care, making sure they eat well and there getting their medication
Performed personal care activities in a gentle manner that maximize patients independence and dignity in a home-like environment
Transported clients to and from appointments
Supported in personal hygiene; helped clients in bathing and clothing
Performed cooking, washing and cleaning tasks, cleaning
Performed daily activities with patients, read to them, talk with them, always motivating
Prepared meals, including special diets
Prepared, served, and collected food trays.
Maintained patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
Provided patients with help moving in and out of beds, baths, wheelchairs etc.
Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
Entertained, conversed with, or read aloud to patients to keep them mentally healthy and alert
Administered bedside or personal care
Participated in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services EDUCATION:
California Tech University Los Angeles, CA 1992
Southwest College Los Angeles, CA 1994
Los Angeles County Office of Education Palmdale, CA September – 2016 Bureau of Security and Investigative Services West Sacramento,CA G6294313_ 2016 CERTIFICATES AND CERTIFICATIONS:
Guard Guard Expiration 12/31/2018
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