Event Coordinator General Manager
Resume:
RICK A. CRIPPEN
R
Montrose, Colorado
*************@*****.***
Objective: A rewarding position that will utilize my personality, dynamic public relations skill, and strong ability to adapt in any circumstance, because of talented organizational ability and a desire to make every hospitality related experience a memorable and successful one!
WORK EXPERIENCE
Food and Beverage Director
03/2013 to 08/2023
The Bridges Golf & Country Club
Montrose, CO
Worked with five executive chefs, kitchen staff, the event coordinator, three golf professionals, and the general manager to successfully execute large events, caterings and tournaments. Responsible for daily operations along with managerial duties such as payroll, hiring, training, scheduling and ordering inventory. Created four award-winning wine lists based off of customer's interest. Assumed full duties of daily operations during general manager's absences. Worked on upkeep of POS systems to maintain staff education. Maintained food and beverage inventories for both the restaurant and golf course. Strove to acquire daily customer satisfaction. Worked through the pandemic to keep the restaurant open, utilizing special promotions as an event coordinator while maintaining safety requirements. Owner/Manager/Bartender/Waiter/Event Coordinator
2004 to 2012
Dolce Vita II, Italian Restaurant
Grand Junction, CO
Managed staff of 42 F.O.H. and B.O.H. employees. Selected for the "Best of the West" Italian Dining Award for 10+ years. Coordinated with other business to offer local fare. Implemented advertising campaigns with radio and print media. Hosted exclusive wine dinners and tastings featuring local wineries. Organized and participated in charity events, caterings, weddings and holiday parties. Collaborated with executive chef to create seasonal menus throughout the year while maximizing profit margins. Provided an enthusiastic work environment where sales were met with incentives for staff. General Manager/Bartender/Waiter
1999 to 2004
Dolce Vita, Italian Restaurant
Grand Junction, CO
Implemented extensive staff training on fine dining service, food and wine pairings and food safety. Received six, prestigious Wine Spectator and Wine Enthusiast awards for creating a renowned wine list. Waiter/Captain
1996 to 1998
Trattoria Acqua
Lajolla, CA
Captain and wine steward in a full-service upscale Italian restaurant. Responsible for increased wine sales and continuing staff education on wine selection.
Waiter
1988 to 1989
Broadmoor Resort & Hotel
Colorado Springs, CO
Service professional in The Tavern Restaurant. Catered to international guests while upkeeping the high standards of the Broadmoor Resort & Hotel.
Bartender/Bar Manager/Event Promotions
1987 to 1988
Conquistidor Ski Inc.
Westcliffe, CO
Performed managerial duties such as; scheduling, staffing, hiring, daily ordering and facility upkeep, responded to customer service concerns, managed large events and daily promotions. SKILLS
Over 30 years of comprehensive hospitality industry operations including the following skills and responsibilities: " Outstanding high level guest service experience encompassing fine wine and gourmet cuisine. Recognized for high level sophisticated food and beverage service, event coordinating and catering for intimate and large gatherings. " Formatting and incorporating every facet of a world class wine and liquor program to the level of industry award status. " Able to easily assess a customer s needs and effectively present the benefits of the appropriate products and or services. Able to maximize per order checks through strong communication skills and comprehensive fine dining knowledge. " Restaurant software-literate, familiar with the Squirrel restaurant management program as well as Micros E7 system data entry, ForeUP, and word processing. " Outstanding listening and verbal skills, trained singer, performer, voice over, acting ability. Able to readily establish a strong sense of confidence, trust, and honesty with co workers, management, and general public.
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EDUCATION
University of Wyoming
Political Science
Laramie, WY
1982
Northeastern Junior College
Associate
Political Science, and Liberal Arts/Dramatic Arts
Sterling, CO
1980
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