Customer Service Experience
Resume:
Faizan Khan
*** ********* ******, ***********, ** 60440
**************@*****.***
Dedicated banking professional with experience in providing excellent customer service and high-quality financial offerings to consumers.
PROFESSIONAL EXPERIENCE
JP Morgan Chase
Associate Banker, Palatine, IL August 2021- July 2022
Greeted client with a pleasant demeanor,
Processed transactions such as depositing or cashing checks, and reordering debit cards.
Identify additional opportunities and introduce them to our licensed bankers and One Chase family
Developed expert knowledge of our Chase digital platforms
Ensured financial transactions were completed accurately and efficiently while complying with all policies, procedures, and regulatory and banking requirements
Uber
Rideshare Driver, Chicago, IL February 2018-present
Transport clients between locations safely and timely
Deliver food and miscellaneous packages to various client locations
Provide excellent customer experience and satisfaction
Greif Packaging Inc.
Line Specialist, Lockport, IL February 2019- April 2019
Produced, organized, and stocked large plastic holding drums
Performed production-line duties, assisting in continuous production.
Innovation Center
Customer Satisfaction Representative, Romeoville, IL January 2017- July 2017
Performed customer satisfaction tests in a timely fashion
Used test results to coordinate more production testing
Worked as part of the production crew for test runs
McDonald's
Shift Lead, Bolingbrook, IL October 2014- July 2018
Worked as full-time department manager, shift manager, and crew person
Maintained quality of service and overall customer experience
Coordinated employees for optimal prouction
EDUCATION
Dwight D. Eisenhower High School, Blue Island, IL Diploma 2011
Moraine Valley Community College, Palos IL
SKILLS
Microsoft Office, data entry, cash handling, proprietary software, customer engagement
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