Assistant Manager

Usif Shah

**** ******** **. ● Lodi, CA *****

209-***-**** ● ***********@*****.***

EDUCATION & TRAINING:

RC NERC Certified April 12th, 2023

North American Electrical Reliability Corporation Training

Attended SOS training and WECC Grid Fundamentals Webinar to prepare for NERC certification.

General knowledge California ISO Business Practice Manual (BPM) on Market Instruments.

Knowledge of fundamentals of electricity and energy.

Understands the importance of reliability within the Bulk Electric System and distribution system.

Knowledgeable of RC/BA/PTO responsibilities as well as interactions between CAISO BA and market entities.

Knowledge of NERC Standards and general System Operating Procedures.

Knowledge of different types of Power and how it affects different aspects of the electrical grid.

Familiar with the ACE equation and how it indicates Balancing Authority performance and impact on the Bulk Electric System.

Understands frequency balance of load and generation within the interconnection or Balancing Authority

Knowledge of transmission systems and resources used to mitigate SOLs/IROLs. San Joaquin Delta College, Stockton, CA

Related Coursework

Intro to Engineering and Technology, Engineering Graphics, Intro to Robotics Engineering EXPERIENCE:

Covered CA, Customer Service Representative Oct 2022- Present

Assist customers with applications for healthcare, as well as termination of plans, updating plans, uploading of documents and documenting notes in real time

Close cases through legal documents and documented all calls

Implement office programs such as Word Doc, Sticky Notes, Snipping tools, and Microsoft teams

Maintain a professional work environment from home Truck Driver, SK Trucking Nov 2021- Oct 2022

Deliver with flexible scheduling and long hours across country

Coordinate with dispatchers to deliver loads

Had on file all documentation for check points and delivery Tesla Factory, Production Associate Oct 2017- Sep 2021

Recalibrate industrial robot when fault occurred

Manually correct/override production inaccuracies caused by industrial robot

Aid in the production of wiring assemblies

Connect 70 kWh battery to front and rear motors

Work 12-hour swing shifts (Days and Nights)

Communicate with team to complete work in timely fashion SKILLS

Simulated power flow and mitigating techniques

Ability to communicate and pass critical information in a timely manner

Capable of handling stressful situations

Can document in real time and multi-task

Intermediate understanding of Excel

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