Data Analyst Analysis

Vanecia Muñoz, Data Analyst

Hayward, *****, USA, 510-***-****, *****************@*****.***

SUMMARY Dynamic Data Analysis professional with over 3 years of experience in data- driven decision making and team leadership. Proficient in Excel, Adobe, and Google tools for data analysis, contributing to enhanced operational efficiencies. Successfully led quality control initiatives at TikTok, improving productivity and accuracy. Demonstrated growth through promotions at Accenture while leading training to mitigate safety risks. Eager to leverage analytical skills and leadership experience to drive data insights and strategic outcomes for future employers.

WORK EXPERIENCE

May 2022 – Present Production Quality Manager, Vaco @ TikTok (Bytedance) San Ramon Managed a team of 36 employees, providing training and support to enhance performance and productivity.

Developed and implemented a comprehensive system that streamlined quality-control processes, significantly boosting efficiency and accuracy. Oversaw the quality of employee work by conducting thorough audits of caseloads, ensuring conformity with established guidelines. Assessed ad usability for clients to guarantee a seamless and positive user experience.

Provided constructive feedback to stakeholders, resulting in higher quality deliverables.

Supported product internationalization endeavors, delivering accurate and consistent outcomes.

Consistently delivered high-quality content reviews with speed and accuracy, exceeding client expectations.

Mar 2019 – May 2022 Data Science Lead (Trust & Safety), Accenture @ Facebook Menlo Park Spearheaded Trust & Safety subject matter expert training for team members, empowering them to effectively identify and address safety risks.

Streamlined work procedures, optimizing team efficiency and significantly minimizing errors.

Employed Excel, Adobe, and Google tools for comprehensive data analysis and report generation.

Collaborated with team members to identify emerging trends in Trust & Safety for proactive risk management.

Earned three promotions within Accenture, exemplifying a strong commitment to professional growth.

Dec 2016 – Mar 2019 Shift Supervisor, Starbucks Union City Supervised and guided a team of baristas, ensuring strict adherence to operational standards.

Managed employee schedules and optimized staffing levels for efficiency. Coordinated daily tasks and responsibilities among team members for seamless operations.

May 2017 – Nov 2018 Trust & Safety Associate, Freeway Insurance Co. Fremont Utilized crisis management expertise to effectively handle challenging situations.

Demonstrated strong attention to detail and exceptional problem-solving skills.

Cultivated expertise in client relationship management, fostering positive client interactions.

Jan 2017 – May 2018 Assembly Line Worker, Tesla Fremont Assembled components with precision and efficiency. Adhered to safety protocols, maintaining a secure work environment. Contributed to a positive and collaborative team atmosphere. EDUCATION

Aug 2013 – Aug 2016 James Logan High School

High School Diploma

94587

SKILLS Microsoft Office Suite Data analysis tools

Excel Adobe

Google tools Quality management

Crisis management POS Systems

Commitment to continuous learning Strong work ethic Verbal and written communication Issue resolution

Time management Work task prioritization

Leadership Teamwork

Adaptability Problem-solving skills

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