April Pay
Heber Springs, AR *****
**********@*****.***
Adept at error reduction and fostering team agility, my tenure at Tenaris highlighted my ability to perform meticulous inspections and lead cross-functional teams to enhance quality control. Leveraging division monitoring and exceptional interpersonal skills, I drove significant improvements, ensuring adherence to specifications and cultivating a culture of excellence and loyalty among staff and customers alike.
Skills
Work History
Quality Control Inspector
Tenaris, Blytheville, AR August 2013 - February 2024 Sales Associate
Arkla Taylor, Blytheville, AR May 2005 - September 2013 Manager
Family Dollar, Blytheville, AR June 2002 - August 2004 Education
GED
Moore Center, Blytheville, AR
Arkansas Northeastern, Blytheville, AR
• Division monitoring
• Error reduction
• Inspection documentation
• Specifications reading
• Completed precise measurements using special tools. Reported repeated issues to supervisors and other departments, collaborating to identify
• issue roots and rectify problems.
• Performed visual inspections and non-destructive tests where appropriate.
• Communicated with production team members about quality issues. Maintained calm demeanor and professionally managed issues in busy, high-stress
• situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Solved customer challenges by offering relevant products and services.
• Engaged with customers to build rapport and loyalty. Resolved staff member conflicts, actively listening to concerns and finding appropriate
• middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Maintained professional, organized, and safe environment for employees and patrons.