Security Analyst Cyber
Resume:
Francis C. Dodd
*******.****@*****.***
Professional Summary
Cyber Security Analyst with a solid foundation in network infrastructure and cybersecurity. Demonstrates proficiency in risk analysis, WAN management, and endpoint security using tools like SolarWinds and ForeScout. Committed to optimizing performance and enhancing network reliability through meticulous attention to detail and proactive problem-solving.
EDUCATION
Germanna Community College Fredericksburg, VA Graduation: May 2019
Associate of Applied Science in Information System Technology, Network Security.
Western Governors University Salt Lake City, UT November 2021 to Present
Bachelor of Science in Cybersecurity and Information Assurance
Certification
CompTIA A+ CE
CompTIA Cloud + CE
Certified Ethical Hacker (CEH)
Cisco Certified Network Associate (CCNA)
CompTIA Linux + CE
CompTIA Project + CE
CompTIA Security + CE
CompTIA Network + CE
ITIL 4 Foundation
In progress: SSCP, CCSP
TECHNICAL SKILLS:
Operating Systems: Windows 7/8/10, IOS, Android & Linux
Software/Tools: Office 365, Office Suite (Access, Excel, PowerPoint, Word, Visio), Microsoft Exchange, Druva, OneDrive, OKTA, Intune, Splunk, ServiceNow, SCCM, Dell Kace, Google Drive, Virtual machines, Active Directory, VPN, Basic HTML/CSS, SQL, Wireshark, Snort, NMAP, MobileIron, Armis Centrix, ForeScout, SolarWinds, Cisco Identity Services Engine (ISE), Siphon, Tenable Nessus
Concepts: Anti-Phishing, Information Assurance Awareness, Personally Identifiable Information, Risk Analysis, Auditing, Denial of Service, Security Controls, Reconnaissance, Security Frameworks (US-CERT, NIST), handshake, Access Control Lists, RAID, Footprint, Firewall, Teardrop, configuring VLAN, WAN, Scalability, Elasticity, Subnetting, OSWAP, Sox, Group Policy
PROFESSIONAL EXPERIENCE
Network Specialist Qbase / Tyto Athene at (Defense Health Agency) Ft. Belvoir
May 2023 to Present.
Ensure SolarWinds Orion availability and functionality for network monitoring, enhancing uptime.
Coordinate with the IT team to develop and maintain robust network infrastructures, improving reliability.
Administer and maintain WAN across multiple locations, ensuring consistent connectivity.
Monitor and secure endpoints with ForeScout and Armis Centrix, preventing unauthorized access.
Manage network infrastructure, including routers, switches, firewalls, and Wi-Fi, optimizing performance.
Ensuring secure and stable server connectivity and testing network protocols.
Installing, updating, and configuring end-user networking accessories.
Keeping informed of developments in network technologies and infrastructure.
System Analyst Qbase / Tyto Athene at (Defense Acquisition University) Ft. Belvoir
August 2021 to May 2023
Manage user accounts, troubleshoot issues, and ensure seamless onboarding and offboarding processes.
Provide on-site and remote technical support, resolving user issues promptly.
Collaborate with Service Desk and Network Services to address lifecycle refresh challenges.
Oversee hardware and software configurations, ensuring optimal system performance.
Maintain and update ticketing system, ensuring timely resolution and compliance with SLAs.
End User Support Strategic Systems Inc. at (SAIC) Chantilly
December 2019 to August 2021 (Contract)
Diagnose and resolve technical issues through user interaction and hands-on support.
Provide on-site assistance for various end-user issues, ensuring timely resolutions.
Identify, research, and solve technical problems, contributing to seamless operations.
Manage and close tickets related to PC deployment and lifecycle refresh, meeting SLA requirements.
Collaborate with Service Desk, Network Services, and Desktop Engineering teams to address issues during lifecycle refresh projects.
Offer personalized support to users facing difficulties during lifecycle refresh projects.
Perform moves, adds, and changes for user setups, maintaining operational efficiency.
Stage, image, and deploy new desktop/laptop machines, migrating user data effectively.
Update and reconfigure Mac systems with current software and operating systems.
Contact this candidate