Customer Service Administrative Assistant
Resume:
Darryl A. Prince Jr.
Winston Salem, N.C 27101
********@******.***
Ambitious sales and customer service professional with twenty years retail, management, and corporate office experience. Advanced Information Technology skills. Accompanied by the ultimate speaking voice.
OBJECTIVE: To provide impeccable customer service and management skills for a company that is customer service based and values their employees. To motivate a sales team or staff utilizing my ten years of sales experience and training in order to provide the ultimate customer service experience. CURRENT ROLE: 1/16/2023 – present Debbie’s Staffing / RJReynolds TITLE: IT specialist / procurement. ASN planner
RESPONSIBILITIES: assist designated teams to process invoices and ensure they are paid in a timely manner. Order cigarette material and navigate delivery of the material into the tobacco plant. EXPERIENCE: 2/2018 – 10/2019 Piedmont International University administrative assistant. RESPONSIBILITIES: blackboard administration student life customer service class enrollments and IT EXPERIENCE: 4/2007 – 2/2018 PepsiCo /Frito Lay Key Account Sales Rep. RESPONSIBILITIES: data entry plant production delivery schedules order processing. ACCOMPLISHMENTS: outbound and inbound sales Canadian team development launching of Pepsi Rewards Plus key account sales 6 time Best of Pepsi Direct winner 2007 Circle of Excellence Award Winner 2008 Black Achievers Award Recipient Frito Lay food service representative assisted with Doritos Locos Tacos launch EXPERIENCE: 9/2004 – 5/2005 Circuit City Senior product specialist – Technology RESPONSIBILITIES: Customer Service weekly business plans department appearance pricing scheduling. ACCOMPLISHMENTS: maintained top 3 in the district in digital imaging department. EXPERIENCE: 12/1999 – 6/2004 Best Buy Supervisor of Home Theater & Digital Technology RESPONSIBILITIES: Customer Service weekly business plans department appearance pricing scheduling inventory ACCOMPLISHMENTS: Top Gun top leading Video digital imaging departments in the company. EDUCATION: 8 / 2017 – 3/2022 Piedmont International University Winston Salem, North Carolina major in Bible minor in extended Bible
EDUCATION: 8/1995 - 1/1996 Forsyth Technical Community College Winston – Salem, North Carolina Certified in: Microsoft office, ITSM, SAP, SERVICE NOW
AFFILIATIONS: 2007 - Present DigitalL.A.B.B Productions LLC I own and operate a DJ/audio director company; which utilizes computer networking and digital creation and programming. Clients include: Best Buy, PepsiCo, Aon, and Harley Davidson. Experience DJ prince at twitch.tv/dj_prince5000 LANGUAGES: Basic Spanish
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