Team Member Los Angeles
Resume:
Sep **** - present
Juan Barrera
**** **** **** ****** *** Angeles CA 90044
310-***-**** • ************@*****.***
Objective
I am highly dedicated and driven, always looking for ways to streamline processes and increase efficiency within an organization.
Key Qualifications
● Quick learner detail oriented
● Multi operation
● MS Office, ADP
● Coaching
● Hiring,recruiting, training and development
● Time Management
Work Experience
Regional Manager
Jersey Mike’s
● Regional managers interview, hire, coordinate and discipline store managers and oversaw 5 district managers
● Check in on individual stores to make sure the store is stocked, clean and in proper working order.
● Regional managers create and maintain budgets, and coordinate with and report to owners in the company. Check store P&Ls
● Regularly visit their locations to inspect and communicated with regions or store management
● Helped with marketing, promotions, and events
● Conducted meetings and recommended changes needed regarding stores, staff, or procedures.
● Empowered by owners to intervene in staff disputes, settle them and report personnel issues.
● Opened and closed locations
● Oversaw maintenance for all stores
Training Store Manager Starbucks
● Develops and executes sales and profit plans that are in-line with budgetary goals.
● Ensures and is accountable for profitability of the store by growing sales and controlling costs of
● goods, inventory levels, labor, supplies and expenses.
● Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools.
● Ensures proper team member coverage, scheduling according to the needs of business while
● maintaining target labor costs.
● Oversees all cash and media management functions. Able to perform all POS duties, front and back
● of house functions including opening and closing procedures, coordinating with the Corporate Office as necessary.
● Maintains proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures.
● Maintains a clean well-merchandised store, following visual presentation plans and standards.
● Plans, executes and communicates all sales promotions and new product information effectively and efficiently.
● Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates. SEP 2017- APR 2018
Aug 2015 - Sep 2017
Sep 2013 - Aug 2015
● Facilitates on-going training and development of current staff.
● Promotes and practices safe work habits, identifying and resolving potential safety hazards,
● operational inconsistencies and any team member or customer incidents. Documents accidents,
● conducts initial investigation and determination of root cause in the interest of maintaining a safe
● work environment. Conducts monthly safety meetings ensuring team member compliance in all
● safety initiatives.
● Over saw 5 locations
● Coordinate Community events
● Help new store openings
● Run the business store in the company
● Help launching new products and new technology
● Work together with home office to coordinate introduce new development products to the rest of the company
REGIONAL OF OPERATIONS/DM RPM JAMBA JUICE
● Regional managers interview, hire, coordinate and discipline store managers and oversaw 5 district managers
● Check in on individual stores to make sure the store is stocked, clean and in proper working order.
● Regional managers create and maintain budgets, and coordinate with and report to owners in the company. Check store P&Ls
● Regularly visit their locations to inspect and communicated with regions or store management
● Helped with marketing, promotions, and events
● Oversaw 4 different business concepts with multiple locations for RPM owners (Jamba, Carl’s, snow monster, and express car wash)
● Conducted meetings and recommended changes needed regarding stores, staff, or procedures.
● Empowered by owners to intervene in staff disputes, settle them and report personnel issues.
● Opened and closed locations
● Oversaw maintenance for all stores
AREA MANAGER PRODUCT DEVELOPMENT CREAMS AND DREAMS
● Maintaining and increasing sales of your company's products
● Reaching the targets and goals set for your area
● Establishing, maintaining and expanding your customer base
● Servicing the needs of your existing customers
● Increasing business opportunities through various routes to market
● Setting sales targets for individual reps and your team as a whole
● Recruiting and training sales staff
● Creating and Launching product
● Developing sales strategies and setting targets
● Monitoring your team's performance and motivating them to reach targets
● Compiling and analyzing sales figures
● Collecting customer feedback and market research
● Keeping up to date with products and competitors
● Managing multiple locations
GENERAL MANAGER COFFEE BEAN & TEA LEAF
● Develops and executes sales and profit plans that are in-line with budgetary goals.
● Ensures and is accountable for profitability of the store by growing sales and controlling costs of
● goods, inventory levels, labor, supplies and expenses.
● Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools.
● Ensures proper team member coverage, scheduling according to the needs of business while
● maintaining target labor costs.
● Oversees all cash and media management functions. Able to perform all POS duties, front and back
● of house functions including opening and closing procedures, coordinating with the Corporate Dec 2006 - Jul 2013
Apr 2002 - Dec 2006
Office as necessary.
● Maintains proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures.
● Maintains a clean well-merchandised store, following visual presentation plans and standards.
● Plans, executes and communicates all sales promotions and new product information effectively and efficiently.
● Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates.
● Facilitates on-going training and development of current staff.
● Promotes and practices safe work habits, identifying and resolving potential safety hazards,
● operational inconsistencies and any team member or customer incidents. Documents accidents,
● conducts initial investigation and determination of root cause in the interest of maintaining a safe
● work environment. Conducts monthly safety meetings ensuring team member compliance in all safety initiatives.
PRODUCT INNOVATION MANAGER JAMBA JUICE
● Responsible for researching, developing, and launching new products for the company (200+
● stores). Responded to company initiatives by driving new products to meet customer needs.
● Responsible for multiple stores with districts. Managed all stores to reach full potential and meet all company initiatives.
● Grow company revenues by developing new products.
● Manage product certification process.
● Work closely with managers to develop prototypes for products.
● Work with vendors to identify issues with incoming products.
● Advise vendors on best practices and methods to correct issues.
● Participate in quality assurance process.
● Participate in creating, launching, or implementing new products.
● Develop methodology to test and measure products and applications.
● Manage future and existing assigned products, set objectives and report on performance.
● Generate products and services from inception to commercialization for customers.
● Define products and programs.
● Work with product management team to ensure process is efficient.
● Lead teams in developing and defining business requirements for retention products.
● Define product vision.
● Work with suppliers and regional marketing teams to deliver quality products.
● Ensure revenue and customer satisfaction goals are met.
● Participate in cross-functional teams to execute product development plan. SENIOR GENERAL MANAGER JAMBA JUICE
● Manage Profit and Loss, store-level sales and financial such as staffing and inventory costs,
● maintain operational excellence and demonstrate exceptional leadership behavior.
● Created a store plan to execute regional and company initiatives and follow-up consistently to
● ensure that your store is on track to achieve great results.
● Utilized financial tools and analyzed financial reports to identify and address trends and issues in
● store performance
● Ensured that all productivity numbers, sales and budgets are met
● Review business practices to determined the needs of customers and team members and
● identifying performance opportunities to create strategies that improve overall business
● performance
● Training, coaching, counseling and disciplining team members and shift managers
● Lead team in the execution of Jamba standards to create excellent customer experiences
● Recognizing outstanding work performance while providing necessary constructive feedback
● Maintaining up-to-date knowledge of the store trade area and the surrounding community
● Developing and maintaining positive relations with the surrounding community through effective
● marketing and sponsorship
● Adhered to all company food safety, cash handling and operational policies and procedures and
● ensuring that all team members are in compliance as well Graduation December 1999
Education
University San Carlos
Business Management
References
Available upon request.
Contact this candidate