Senior Manager Customer Engagement
Resume:
Mar **** - Present
Sep **** – Mar 2006
Renea Henson
**** **** ********* ****, ******, Al 35244
+1-205-***-**** • *************@*****.***
Resume 2
- Successfully sold products via a 900-number system, overcoming industry stigma through trust-building and effective communication. - Consistently ranked as one of the top performers with average weekly earnings of $500-$600.
- Demonstrated strong customer engagement and sales tactics, resulting in high conversion rates. This what is in the 80s just so you know that it was not the easiest job in the world.
Work Experience
Senior Manager
Auto Industries, New York, NY.
Managed a team of 35 people from various backgrounds. Created the new distribution system of online books, maximizing profitability.
Over exceeded the targets by 20% and reduced the time to market time by 2. Created and coordinated the communication and promotion policy of the brand.
Creating monthly and yearly target for the Dealer Network and the Fleet Department.
Built and implemented the production request process for the whole dealer network.
Planning Manager
Auto Industries, New York, NY
Recruited 5 executive planners to create the new Planning business unit. Reduced stock with 20% by implementing a quicker ordering system. Improved the market share each year and kept the brand at the second position in NYC without new products.
Recruited four persons until 2012 and successfully managed the team towards success.
Purchasing Manager
Auto Industries, New York, NY
Secured suppliers full functioning 5 years in a row. Managed the database Organized monthly meetings with the board to review shortages issues.
Jun 1999 – Aug 1999
Feb - 1989 to August -1991
Sep 1998
Introduced the complete renewed purchasing
Junior Product Manager
Running Spirit, New York, NY.
Created the yearly running club review to inform stakeholders. Organized the New York Marathon Fair to raise money References
Brandy Wood
Jacky Nail
Micheal Townsend
San Antonio College
Psychology
Specialized in Marketing and Communication.
Achieved 2 honorary awards for final thesis.
Marketing Advisor to the school board.
B.A. Business
Columbia University at New York
Graduated with a 3.6 GPA.
Specialized in Commercial Management.
Other Activities
I enjoy shooting pool for the APA. I have been to Vegas three times with the APA and we done very well always got in the money. I like to paint ceramics and bring them to life. It helps calm the nerves and concentration. I enjoy being with my family and spending quality time with them. I also enjoy going to movies,out to eat. I also enjoy going to concerts.
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