Data Entry Customer Service

MIKE WILLIAMSON

Indianapolis, IN *****

317-***-**** - **************@*****.***

PROFESSIONAL SUMMARY

To leverage my skills and experience in a growth-oriented environment where I can contribute to an organization's success, while continuously learning and developing, professionally.

Professional general worker with track record of reliability and willingness to take on physically demanding tasks. Known for assisting in construction, maintenance, and logistics operations. Committed to team success and consistently meeting project goals through effective collaboration and adaptability.

SKILLS

• Heavy lifting • Problem-solving

• Time management • Attention to detail

• Fleet optimization • Fleet management

• Scheduling • Vehicle inspections

• Customer service • Data entry

WORK HISTORY

02/2019 to 11/2022 General Laborer

People Ready Staffing – Indianapolis, IN

Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.

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• Loaded, unloaded, and moved material to and from storage and production areas. 07/2017 to 01/2019 Fleet Manager

Celadon Trucking – Indianapolis, IN

Overseeing fleet operations: Manage the day-to-day operations of the company's fleet of vehicles and ensure compliance

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Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.

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Driver management: Monitor and improve driver performance, schedule routes and ensure compliance with regulations

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Fleet optimization: Utilize GPS and other tracking systems to monitor vehicle locations and optimize routes for efficiency

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Inventory management/Record keeping: Manage vehicle inventory; procurement, licensing, insurance

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• Cost control: Monitor and manage fuel consumption, maintenance costs, and other

*Company filed bankruptcy (reason for leaving employment) operating expenses

07/2014 to 03/2017 Dispatcher

Quikrete – Indianapolis, IN

• Scheduling deliveries: Ensure timely deliveries and appointments

• Dispatching trucks: Assign loads and manage dispatch operations

• Monitoring fleet: Utilize electronic dispatching software to track and monitor fleet

• Supervising drivers: Oversee driver and truck loading operations

• Managing warehouse inventories: Maintain and manage inventory levels Customer contact: Ensure drivers and truck comply with electronic log software and regulations

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07/2008 to 03/2014 Dispatcher

Celadon Trucking

• Managed a 60-driver fleet

• Ensure on time delivery and within DOT hours of service guidelines

• Customer contact for delivery appointments

EDUCATION

04/2001 Associate of Science: Business Administration Indiana Business College - Indianapolis

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