Customer Service Mechanical Engineering
Resume:
September, **** - June,
April, **** - March,
2024
April, 2020 - March,
2022
MECHANICAL ENGINEERING 2025
MBAYE AND BROTHER’S AUTOMOTIVE WORKSHOP
EBRIMA CONTEH
mechanic
Summary
Dedicated Automotive Engineering Technician with hands-on experience in automotive systems and diagnostic tools. Skilled in troubleshooting and resolving issues, with a solid foundation in auto mechanics education. Committed to enhancing vehicle performance and safety through attention to detail and problem-solving skills.
Education
WAEC CERTIFICATE
ST PETER’S TECHNICAL SENIOR SCHOOL
BANJUL,THE GAMBIA
3.0
Portfolio
MECHANIC
A dedicated and skilled mechanic with a proven ability to diagnose and repair a wide range of automotive issues. Known for being focused, hardworking, and a quick learner, I excel at delivering quality service and ensuring customer satisfaction. Holding a WAEC certificate, I bring technical expertise, strong problem-solving skills, and a passion for continuous learning to every task.
Work Experience
Automotive Technician
AutoCare Solutions
Performed routine maintenance services, diagnostics, and repairs on various vehicle models, contributing to a 15% increase in customer satisfaction through quality service.
WORK ADDRESS
Junior Automotive Engineer
Precision Auto Works
Assisted in the design and development of automotive systems, worked on prototype testing, and collaborated with engineering teams to improve vehicle functionality. WORK ADDRESS
Training & Certifications
Awards & Honors
Profile
Address
BANJUL,THE GAMBIA
Phone
**********@*****.***
Skills
Automotive diagnosis
Repair and maintenance
Mechanical systems
Customer service
Problem-solving
Attention to detail
Languages
ENGLISH : Intermediate
WAEC CERTIFICATE 2024
Employee Recognition for Excellence – [2023 to2024]
[MBAYE AND BROTHER’S AUTOMECHANIC WORKSHOP]
Commended for exceptional work ethic, fast learning ability, advanced mechanical skills, and outstanding customer service. Recognized for consistently delivering quality results and maintaining high customer satisfaction.
Extra Curricular
customer service
Customer Service Excellence
• Provided friendly and professional assistance to customers, ensuring their needs were met and issues resolved promptly.
• Developed strong communication and interpersonal skills by interacting with a diverse clientele.
• Maintained positive relationships with customers, fostering loyalty and satisfaction.
Personal Information
Father Name : Momodou conteh
Mother Name : Mariama colley
Gender : Male
Marital Status : Single
Birth Date : 05/17/2001
Nationality : Gambian
Passport No : PC201740
Expiration Date : 03/20/2028
Personal Interests
Personal interest
• Exploring advancements in automotive technology
• Learning new mechanical repair techniques
• Providing excellent customer service experiences
• Problem-solving and hands-on technical challenges
Declaration
Declaration
I hereby declare that the information provided in this resume is true to the best of my knowledge and belief. I understand that any false information may disqualify me from consideration.
References
Here’s how you can structure the reference section on your resume:
[Samba mbaye]
[CEO]
[MBAYE AND BROTHERS AUTOMECHANIC WORKSHOP ]
[Banjul, The Gambia]
Career Highlight
Career Highlights
• Expertise in Automotive Repairs: Demonstrated proficiency in diagnosing and repairing a wide range of mechanical and electrical issues, ensuring vehicle safety and performance.
• Fast Learner & Adaptability: Quickly mastering new repair techniques and tools, always staying updated with industry trends and technology.
• Commitment to Quality: Consistently delivering high-quality workmanship, maintaining a high level of customer satisfaction and trust.
• Problem-Solving Skills: Effectively identifying root causes of complex mechanical issues and providing efficient, reliable solutions.
• Customer-Focused: Offering exceptional customer service, ensuring clear communication and a positive experience with every client.
• Team Collaboration: Successfully working alongside senior mechanics and other team members to complete tasks efficiently while maintaining a positive, productive work environment.
Contact this candidate