Customer Service, Data Entry

Julianna Vanbrabant

*************@*******.*** • 520-***-**** • Van Wert, Ohio 45891

EDUCATION

Van Wert High School - Van Wert, Ohio

2018

High School Diploma

Extracurriculars in: Art, Choir, and Drama.

Currently enrolled at Purdue University - Fort Wayne

2023 - 2027

Sophomore in the Art & Design Program, GPA: 3.77

Completed Courses Include: Digital Imaging, Introduction to 3-D and 2-D Design, Introduction to Web Design, Elementary Psychology, and Reading, Writing, and Inquiry.

PROFESSIONAL EXPERIENCE

The Edition - Van Wert, Ohio August, 2021 –

November, 2024

Server/Waitress

•Maintained knowledge and understanding of the restaurant's POS system.

•Had detailed knowledge of current menu items, as well as weekly specials.

•Kept a basic knowledge of alcohol stock, offering suggestions per customer request.

•Upsold certain menu items.

•Maintained a spirited attitude and pleasant disposition toward customers.

•Occasionally communicated via telephone regarding questions and pickup orders.

•Stayed consistent with assigned side-work and regular cleaning duties.

MOD Boutique - Van Wert, Ohio

2019-2020

Lead Sales Associate

•Sales activities and associate job duties.

•Drive sales and cross-sell products.

•Knowledgeable of products, offered available options.

•Priced merchandise.

•Ran cash register.

•Maintained stock and inventory.

•Organized store merchandise.

•Telephone communication with customers.

Straley Realty & Auctioneers, Inc. - Van Wert, Ohio

2018

Inventory Assistant

•Organized inventory and auction items.

•Photographed auction items.

•Maintained log and descriptions of auction items.

Van Wert YMCA - Van Wert, Ohio 2017-2018

Front Desk - Customer Service

•Greeted customer and members upon entry.

•Telephone communication with customers.

•Assisted customers with memberships, sports programs, and gym apparel.

•Maintained sanitary conditions of gym equipment.

Childcare

•Supervised children’s activities.

•Distributed snacks and water.

•Communicated with parents and addressed possible concerns.

COMMUNITY & VOLUNTEER WORK

Lifehouse Church Youth Group Member and Leader

2013-2018

•Participated weekly in small groups, as well as led and guided younger age groups.

•Participated in scheduled activities, retreats, and missions.

Lifehouse Church Band Vocalist

2021-2022

•Participated in weekly rehearsals as scheduled and performances during church seminars and activities.

SKILLS

•Team Building: Active team member, problem-solver and collaborator.

•Sales: Planning, executing, and problem-solving customer retail sales and membership opportunities. Maintaining stock and inventory.

•Marketing: Prioritize knowledge and promotion of product(s), as well as membership opportunities.

•Communication: Face-to-face and telephone communication with customers and members. Develop productive relationships with clients and co-workers.

•Computer software/ frameworks: Adobe Photoshop, Microsoft Word, Microsoft PowerPoint, and some experience with Adobe Dreamweaver.

•Language: English.

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