Customer Service Data Entry

JULIE FRANCES

**** ********* ***** *** *****, NV 89134 347-***-**** ***********@*****.***

OBJECTIVE

Dedicated and results-driven professional with extensive customer service and management skills, known for exceptional interpersonal abilities, seeking a role where I can leverage my expertise to provide outstanding customer experiences and efficiently manage financial responsibilities.

EXPERIENCE

Crossing Guard

ACMS Las Vegas, NV May 2023 - Present

Ensures the safety of pedestrians, especially children, while crossing streets.

Directs and controls traffic flow near school zones and designated crosswalks.

Demonstrates excellent communication skills to assist pedestrians and drivers.

Maintains a strong presence to deter reckless driving and ensure compliance with traffic laws.

Safely escorts children and pedestrians across busy intersections.

Remains vigilant in all weather conditions, ensuring safety during rain, fog, excessive heat.

Collaborates with school officials and law enforcement to enhance safety measures.

Uses handheld stop signs and hand signals to manage traffic effectively.

Stays updated on local traffic regulations and school policies.

Provides guidance and support to children on pedestrian safety.

Maintains a calm and composed demeanor while handling challenging situations.

Reports any incidents or safety concerns to relevant authorities.

Ensures the timely arrival and departure of schoolchildren.

Merchandiser

Hallmark Staten Island, NY June 2017 - 2023

Stock Setup and Management: Responsible for setting up store displays with stock and maintaining inventory levels.

Stock Handling: Efficiently handled stock returns and ensured accurate inventory tracking in the store.

EDUCATION

ASSOCIATE’S DEGREE 1999 WAYNE COUNTY COMMUNITY COLLEGE

·Major: BUSINESS

·Minor: PROGRAMMING

·Related coursework: Microsoft Application and office

ASSOCIATE DEGREE 1990 DORSEY BUSINESS SCHOOL

·Major: Business Administration

·Minor: Business Management

·Related coursework: Data Entry, bookkeeping, Merchandising

SKILLS & ABILITIES

Management:

Employee & Union Management

Union Relations Building

Profit & Loss Reporting

Inventory Management

Sales:

Exceptional Customer Service

Inventory Execution & Maintenance

Brand Promotion

Visual Presentation & Promotion Updates

Communication:

Customer Satisfaction Management

Effective Communication with Diverse Stakeholders

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