Guest Service Food

M

Thalía

Morrissey

602-***-****

***********@*****.**

m

Phoenix, AZ 85024

SUMMARY

Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.

SKILLS

Daily specials memorization

Multitasking and organization

Food safety oversight

Liquor, wine, and food service

Service prioritization

Positive and professional

High volume dining

Cleanliness standards

Menu item recommendation

Strong work ethic

Upselling techniques

Team collaboration

EXPERIENCE

Server

Phoenix, Arizona

Kona Grill/ May 2024 to Jan 2025

Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Stayed informed about daily specials, new menu items, promotions. Upheld high standards of sanitation in accordance with health department regulations. Front of House Employee

Phoenix, Arizona

Costco/ Feb 2022 to Dec 2023

Performed opening and closing duties such as counting money, organizing supplies. Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.

Managed large groups in a timely manner while ensuring satisfaction of all guests. Cook Operator

Phoenix, Arizona

Shake Shack/ Feb 2022 to Nov 2023

Checked quality of ingredients before use and discarded any spoiled or expired items. Monitored food while it was cooking to ensure that it did not burn or stick to pans. Prepared multiple menu items simultaneously by coordinating with other cooks as needed.

Assembled dishes on plates according to instructions from chefs or supervisors. Modified recipes according to customer requests or dietary restrictions. Crew Trainer

Phoenix, Arizona

Chipotle/ Jan 2019 to Feb 2022

Ensured that all safety protocols were followed during training sessions. Identified areas of improvement within the team by implementing regular assessments and evaluations.

Developed and implemented training programs to ensure crew members were adequately prepared for their roles.

EDUCATION AND TRAINING

High School Diploma

North Canyon Apr 2020

Phoenix, Arizona

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