Security Analyst Incident Response
Resume:
Employment history
Security Analyst L* Dec **** - Present
Amazon.com Services LLC at Customer Service Security Capabilities Engineering (CS-SCE)
• Implementing SecDevOps methodologies to enhance security operations and incident workflows.
• Automating privacy support and fraud detection processes to improve efficiency and scalability.
• Collaborating with cross-functional teams to develop innovative solutions for incident response.
• Improved QA/QC processes using CI/CD pipelines, with projected 30% reduction in processing time. Security Analyst L4 May 2023 - Dec 2024
Amazon.com Services LLC at Threat Guardians
• Managing access requests, incident response, and permission management documentation.
• Leading phishing awareness campaigns, resulting in an 80% reduction in phishing click rates.
• Reducing shared credential risks by 90% with SSO integration and user education.
• Developed SOPs to standardize processes, improving team efficiency and reducing manual efforts. Support Engineer 2, L4 Apr 2021 - May 2023
Amazon.com Services LLC at CSSOC
• Responding to elevated permissions incidents, ensuring compliance and preventing data breaches.
• Standardizing severity documentation, reducing ticket handling inconsistencies by 40%.
• Creating scalable workflows and team documentation to streamline analyst onboarding. Support Engineer 1, L3 Dec 2020 - Apr 2021
Amazon.com Services LLC at CSSOC
• Developing and implementing automated solutions to optimize data organization.
• Created a Python-based script for POI data processing, reducing workload by 60%.
• Designed comprehensive SOPs to improve workflow consistency and training efficiency. CS Associate Nov 2015 - Dec 2020
Amazon.com Services LLC at WWCS
• Resolving customer inquiries and account-related issues with professionalism.
• Troubleshooting technical challenges to improve customer satisfaction. Education
SEC 401 Sep 2023 - Feb 2024
Sans Technology Institute
FSNP (Full Stack Network professional) Aug 2020 - Dec 2020 NGT ACADEMY
Sadaris Coulter
Experienced Security Analyst with over 4 years of expertise in cybersecurity, demonstrating versatility across incident response, IAM, SOC processes, and cross-functional collaboration. Proven ability to manage security incidents, develop team-wide processes, and contribute to operational efficiency while maintaining high security standards. Adept at writing and implementing workflows that improve team performance. Actively pursuing advanced certifications to further strengthen technical expertise.
235 Woodwinds Dr, Columbia, US, 29212
*.**********@*****.***
High School Diploma with Fine Arts Seal of Distinction May 2010 Mount Zion High School
Courses
Responsible AI Foundations Oct 2024
Machine Learning University, Amazon
Getting Started with Bedrock and Prompt Engineering Nov 2024 Machine Learning University, Amazon
AWS Solutions Architect Associate Certification Present Amazon
Skills
Python AWS
Splunk SIEM
IAM SOC
Automation CI/CD
Microsoft 365 SecDevOps
Incident Response Privacy
Fraud Detection Access Management
Phishing Awareness SSO
Compliance Data Protection
Troubleshooting SOAR
Threat Detection
Links
LinkedIn GIAC Verification
Additional information
Certifications
• GSEC (GIAC Security Essentials)
• FSNP (Full Stack Network Professional)
• Generative AI Certifications (Machine Learning University)
• AWS-SAA (In Progress)
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