Technical Support Production Manager
Resume:
Roger Rabe Ceros
*******@*****.***
Present Address:
Lot 1 Block 8 Lady Iza Subdivision, Brgy. San Vicente, Castilla Sorsogon, Philippines. Personal Information
Age
54
Birth Date
Nov 17, 1970
Gender
Male
Civil Status
Married
Height (cm)
168
Weight (kg)
80
Nationality
Filipino
Religion
Catholic
Work Experience
Jul 2019 - PRESENT
(5 Years, 6 Months)
Assistant Production Manager
RNJ Concrete precast and aluminum, Glass Fabrication Corp. General & Wholesale Trading
Brgy. Cumadcad Castilla Sorsogon
• Support the production manager in planning and
implementing production schedules.
• Monitor workflow to ensure compliance with quality and safety standards.
• Identify and address production challenges to maintain smooth operations.
• Collaborate with cross-functional teams to improve processes and performance.
Apr 2015 - May 2019
(4 Years, 1 Month)
SALES & TECHNICAL SUPPORT ENGINEER
ENGINEERING COMMUNICATION
Construction / Building / Engineering
AL JALAWIYAH ST. DAMMAM
Reporting to sales manager and performing all works related to execute the sales activities with the assigned costumers and handle. Create Inquiry and keep good communication with the costumers Fully study all forwarded Project specifications and all technical data and drawings
On time response to costumers inquiries and fully involvement in the project costing process.
Prepare the complete offers and follow up all the stages before order. Handle all negotiations and secure orders to achieve the assign targets.
Coordinate with the technical teams in design and production all related details to the projects to make sure of the best deliveries to the costumer.
Attend Internal and External meetings.
Meet the target assigned in terms of orders.
HANDLED PRODUCTS : SMATV, PABX, INTERCOM, CCTV, INTRUSION ALARM, NETWORKING and PA SYSTEMS..
Sep 2011 - Sep 2013
(2 Years, 4 Weeks)
Sales & Technical Support Engineer
Gulf Energy Technology & Projects
Telecommunication
Bin Omran St. Doha Qatar
• Working and studying the tenders, identifying the systems specifications and requirements, choosing the most proper systems and products that meet the client requirements.
• Generates documentation like, Bill of quantity, technical Submittal, Pre-qualification & approval documents as per specification.
• Reviewing Electrical & construction drawings.
• Prepare propose solutions for submission to the customer
* Also Performed as Technical Support for Structured Cabling, Intercom and PABX Systems Installations.
Jul 2009 - Jul 2011
(2 Years, 4 Weeks)
Sales Engineer
Al-Ashoury Factory For Power, Telecom & Steel Industry Manufacturing / Production
Riyadh, Saudi Arabia
* Responsible to find new clients who needs our products like Cable Tray, Cable Ladders and Cable Trunking, Telecom Tower & Power Transmission Tower... * Establish Relationship with end user and follow their requirements, maintain and improve the good relations with existing costumers * Responsible to prepare the quotation and give it to the sales manager for final submission * Follow up all submitted offers until its converted to orders. * Make daily and weekly activity reports submitted to the Sales Manager Apr 2007 - Mar 2009
(1 Year, 11 Months)
Division Manager ( Voice, Data & Video Division)
Visco Company For Security And Telecom
Telecommunication
Hanoi, Vietnam
• Establish, build, and maintain long-term customer relationships to improve the Company's opportunities for sales and profits, effectively respond to customers' needs, and ensure their satisfaction
• Coordinates key projects and data collection processes for studies, working with team members and leadership
• Maintain Fleet records and maintenance
• Assist and monitor safety training requirements for the team. Sep 1999 - May 2004
(4 Years, 8 Months)
Sales & Technical Support Engineer
Apral International Group
Telecommunication
Al Sitten St. Malaz Riyadh, Saudi Arabia
a) Accepting some Projects/Tenders from Saudi Telecom Company Like.. ATM, Internet, 5ESS, EWSD Exchange, WLL, Paging, Satellite VSAT Modems/ Antenna C & Ku band, Digital Microwave Radio & DC Power Etc...) b) Performed to make Request for Quotation & Negotiations with our International Suppliers Like ( TYCO Electronics, LUCENT Technologies, SIEMENS AG, NORTEL, AVAYA, TECNOMEN, ERICSSON, ALCATEL, HARRIS, MITEQ, JAYBEAM, GNB Etc..). c) Aug 1997 - Sep 1999
(2 Years, 1 Month)
Technical Supervisor
Excelcom Systems International Inc.
Telecommunication
Derham St. Pasay City Phils.
a) Generally responsible to handle responsibilities as a supervisor in servicing and installing personnel in our City. And trained the technicians for provincial dealers. b) Performed visual inspection of wire color coding, wire wrapping, grounding connections and cards arrangement. c) Performed inspections to screen the cabling estimate, cabling layout and other installation requirements. d) Maintained and supervised the production of technical operations. May 1995 - Jun 1997
(2 Years, 1 Month)
Telecom Engineer
Arian Corp International Incorporated
Telecommunication
Pasong Tamo Ext. Makati City Phils.
a)Responsible for cabling estimate, cabling lay-out, cabling installation, systems programming, repaired telephone units and maintenance of PABX/ KTS brand like Panasonic, Iwatzu, Nitsuko, NTT, Hitachi and other intercom/paging/multiline telephone systems. b)Co-direct the overall activities in programming, installing and trouble shooting of PABX and KEY TELEPHONE SYSTEM. c)Make product presentation to prospective clients when necessary and possible accordance with the schedule. d)Can Maintained and upgrade the system configuration. Prepared cost estimate of material required for systems wiring installation
Educational Attainment
Mar 1990 - Mar 1995 Samar State University
Course ( Graduated)
Bachelor of science in Electronics & Communication Engineering Technology ..
Mar 1986 - Mar 1989 Samar State Polytechnic College Course - (Undergraduate)
Bachelor of Science in Civil Engineering
Trainings / Seminars attended
Jul 12, 2013 - Jul 15, 2013 Training for URMET Audio/Video Intercom Systems Installation, Programming and TroubleShooting
Mr Paolo Serafin and Engr. Roberta Zollino
URMET Domus Head office, Torino Italy
Nov 05, 2012 - Nov 08, 2012 TRAINING For Sales, Planning, Installation & Programming of MOBOTIX IP CCTV Video System
Mr. Thomas Gladel- Technical Director of MOBOTIX AG, LANGMEIL GERMANY
MOVENPICK IBN Batuta Gate, DUBAI United Arab Emirates Mar 14, 2008 - Mar 15,
2008
Seminar for IPTV and WINPAC for Hotel Call Accounting Software Miss Jackie Chang : Product Manager/ Sapura Technology.. Hanoi Vietnam
Dec 08, 2006 - Dec 09, 2006 6) PRE-SALES AND TECHNICAL TRAINING FOR OMNIPCX OFFICE
(OXO) AND OMNI PCX ENTERPRISE (OXE)
Mr. Anthony Cheng : Country Manager /Alcatel- Lucent Indochina Hanoi Vietnam
Apr 12, 2002 - Apr 14, 2002 Training for Satellite IDR / IBS Modem System at Deerab Saudi Arabia.
Engr. Richard Hanrick / Jenterlen PTY. Ltd. Australia Saudi Telecom Co. Satellite Compound, Riyadh Saudi Arabia Feb 06, 2002 - Feb 07, 2002 Seminar for Automatic Call Distribution (ACD) and the new Meridian M700 Telephone unit
Mr. Marc Pollack: Head Technical Engineer/ Nortel Canada Riyadh, Saudi Arabia
May 06, 1998 - May 08,
1998
Training on Installation, Design, Testing, Systems programming and trouble shooting of ARISTEL AV –SERIES DIGITAL CONTROL HYBRID TELEPHONE SYSTEMS.
Mr. Peter Lee / Product Manager Arista Company
Pasay City Philippines
Skills
Having Driver license in Philippines, Saudi Arabia & State of Qatar Computer literate ( MS Word, Excel, Visio, Outlook & Powerpoint) Languages Tagalog / English / Arabic
Character References
Engr. Dick Cortez Division Manager
Visco Company
*******@*****.***
Engr. Omar Timsah Sales Manager
Al Ashoury industrial Company
Riyadh Saudi Arabia
Engr. Venz Cudilla Network Engineer
Computer Data Network Co.
**********@*****.***
All information in this resume is true and correct to the best of my knowledge and belief. Yours truly,
Roger R. Ceros
Applicant
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