Front Desk Receptionist

**** **** ***, ***** *********, CA *****

*********.******@*****.*** • 916-***-****

Kassandra Irwin

EMPLOYMENT HISTORY

K. Irwin Art, North Highlands, CA — Freelance Digital Artist May 2019 - Present

● Transformed client concepts into compelling digital art and layouts, ensuring satisfaction.

● Managed multiple client projects concurrently, ensuring timely delivery and maintaining high standards of quality and creativity in digital art.

● Maintaining client communication and relationships through regular emails and phone calls regarding commissioned work and deadlines.

Help At Home Senior Care, Auburn, CA — Caregiver

April 2018 - April 2019

● Performed housekeeping, medication reminders, and hygiene aid for in-home clients.

● Ensure clear communication with families and staff through detailed logging.

● Provided safe transportation to essential appointments, ensuring timely access to services.

● Facilitated client transfers from bed to wheelchair or walker, enhancing mobility and safety.

● Engaged clients in conversation and activities, fostering companionship and emotional support.

Chipotle Mexican Grill, Sacramento, CA — Cashier

January 2014 - January 2016

● Maintained cleanliness and stock levels, ensuring efficient operations during peak hours.

● Trained employees on POS systems, enhancing team efficiency.

● Handled large cash amounts, ensuring accurate register closures.

● Managed customer service, resolving issues promptly.

● Scheduled pick-up and catering orders, ensuring timely fulfillment. Togo’s, Sunnyvale, CA — Shift Leader

August 2012 - May 2013

● Managed opening or closing store operations, ensuring efficient ingredient prep, accurate labeling, and team coordination.

● Trained and supervised a team of three, enhancing productivity and service quality.

● Handled daily financial tasks including earnings input, safe counting, and bank deposits.

● Executed catering orders, ensuring timely preparation and delivery.

● Maintained cleanliness and restocked stations, ensuring a smooth workflow. EDUCATION

National Career Education - Rancho Cordova, CA — Phlebotomy Certification October 2009 - October 2010

Graduated October 2010

4.0 GPA, Honor Roll

Bella Vista High School - Fair Oaks, CA — High School Diploma August 2004 - June 2007

Graduated June 2007.

3.0 GPA

SKILLS

Digital Art (Experienced), Layout Design (Experienced), Computer Skills (Expert), Cash Handling (Expert), Customer Service (Expert), Team Management (Experienced), Organization (Experienced), Client Communication (Expert), Time Management (Expert), Adaptability (Expert), Housekeeping (Expert)

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