Jemel Hayes
Milwaukee, WI *****
**********@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
FC Associate
Amazon-Oak Creek, WI
September 2023 to Present
• Identify the causes of product malfunctions
• Promptly responded to inquiries and requests from managers and / or process assistants.
• Worked effectively with a diverse team to accomplish daily objectives and meet long-term goals
• Helped teams handled high volume work by prioritizing tasks and organizing supplies
• Managed timely and effective replacement of damaged or missing products.
• Ensuring that work areas are kept clean, well-maintained, and well-organized
• Picking orders as assigned and/or requested by the Amazon management
• Ensuring and overseeing stock and/or merchandise replenishment when required
• Ensuring and maintaining a high and strict level of health and safety standards. Overnight Stocker
Walmart-Germantown, WI
April 2023 to September 2023
• Greet customers and answer their questions
• Sorting and stocking products on shelves and in the backroom
• Assisting fellow associates as needed throughout the store
• Maneuver pallet jacks with product throughout store
• Ensure aisles are neat and area is clean
FC Associate
Amazon-Oak Creek, WI
October 2020 to February 2023
• Ensuring that work areas are kept clean, well-maintained, and well-organized
• Picking orders as assigned and/or requested by the Amazon management
• Ensuring and overseeing stock and/or merchandise replenishment when required
• Ensuring and maintaining a high and strict level of health and safety standards. General Merchandise (Seasonal)
Target-Milwaukee, WI
April 2020 to June 2020
• Execute a detailed, accurate and efficient sorting operation (including all unload schedule times).
• Stock, backstock and zone product on sales floor.
• Maintain sales floor in stocks for General Merch categories.
• Work with accuracy and attention to detail.
• Manage all defectives and handle environmentally sensitive (ESIM) items in compliance with applicable laws and regulations.
• Provide service and a shopping experience that meets the needs of the guest.
• Demonstrate a culture of ethical conduct, safety, and compliance.
• All other duties based on business needs.
Retail Clerk
Kroger-Milwaukee, WI
December 2019 to April 2020
• Assist customers at checkout and bag groceries.
• Prepare gourmet dishes, make artisan sandwiches and serve local and imported cheeses.
• Contribute in many other areas to provide extraordinary service to our customers.
• Slice deli meats and cheeses to customer's requests using proper deli equipment.
• Prepare deli/bistro items per customer requests using proper bakery equipment.
• Use all equipment in deli/bistro such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Collected carts throughout the parking lot and put them back into the appropriate station. Carpet Cleaner
Jani-King-Milwaukee, WI
September 2018 to July 2019
• Provided every customer with top-notch service and satisfied each client to the fullest.
• Performed in-depth cleaning of home environments and commercial buildings, including carpets, rugs, tile and grout, furniture and mattresses.
Package Handler
United Parcel Service-Elm Grove, WI
August 2017 to May 2018
• Assisted in loading delivery trucks with prepared packages.
• Ensured packages were sealed properly.
• Unloaded cargo from trucks.
• Loaded products weighing up to 50 pounds onto trailers for delivery Passenger Service Assistant
Prospect Airport Services-Milwaukee, WI
January 2017 to August 2017
• Greeted customers and responded to customer inquiries.
• Assisting disabled passengers in wheelchairs to and from airplanes
• Collecting wheelchairs from around the airport and putting them in the appropriate station. Education
High school diploma
Transition High School - Milwaukee, WI
March 2019 to May 2019
Skills
• Merchandising
• Order Picking
• Warehouse experience
• Computer Literacy
• Freight Experience
• Pallet Jack
• Load & Unload
• Cleaning
Additional Information
Skills
• Customer service
• Proficiency with mechanical and electric tools
• Good at following instructions
• Flexible work schedule
• Public interaction
• Package loading
• Physical stamina
• Manual dexterity
• Computer literacy