Customer Service Data Entry
Resume:
Traci Denton
438-***-**** - *********@*****.**
Skills
●Effective Multi-Tasking
●Collaborative Team Member
●Organized
●Adapts Quickly
●Punctual
●Customer service
●Office administration
Work History
11/2017 to 08/2022
Educational Assistant
Parkland School Division – Stony Plain, Canada
●Work with students both individual & in a group
●Help students with spelling, reading & writing skills
●Help with pronunciation in English & French
●Assist with outside supervision
●Assist & support the teacher in their classroom
010/2015 to 08/2017
Customer Pickup Coordinator (CPC)
FedEx Ground – Dorval & Edmonton, Canada
●Updates existing FedEx Ground scheduled pickups
●Data entry
●Responds to daily inquiries and assist customer service reps and contractors
●Monitors customer service requests related to on-road package status
●Follow up with new client issues within defined timeframes
09/2012 to 08/2015
Planner/Administrator
Atlas Copco Canada Inc – DDO, Canada
●Plan and scheduling jobs for technicians (via Lotus notes and BPCS)
●Updated technicians timesheets
●Creating POs
●Follow up with customer's machine for servicing (book appointments)
●Warranty claims
●Process credit/debit card payments
07/2010 to 08/2011
Office Clerk
Kingsway Transport – St-Laurent, Canada
●Data entry
●Matching invoices and waybills
●Investigating discrepancies & adjusting errors
●Billing
05/2008 to 06/2010
Receptionist
MCF Equipment – Lachine, Canada
●Greet clients and visitors
●Filling
●Answering the phones and transferring incoming calls
●Receive and post mail
●Provide Purchase orders to clients
●Weekly bank deposits
11/2006 to 04/2008
E-Commerce
Lasenza Inc – Dorval, Canada
●Picking and preparing customers online orders
●Updating Purchase orders
●Receiving and putting away the products in the inventory
●Making sure the quality of merchandises is conformed to the specs of Lasenza
●Post customers returns
Education
No Degree: Criminology
John Abbott College - Sainte-Anne-de-Bellevue, None
06/2005
High School Diploma
Place Cartier Adult Education - Beaconsfield, QC
Languages
English
French
Hobbies and Interests
●Travelling
●Cycling
●Skating
●Teaching
Community Service & Volunteer Work
●Tutor students in French
●Help students with spelling & writing
●Was a treasurer for my son's preschool
●Volunteer at my kids schools
●School bake sales
Manon-Bouthillier Award
I received this award by helping in the library twice a week organizing and putting away books, making it easier for our students to find them. Last year I also gave a presentation to the fourth graders about racism and the importance of being respectful to everyone we encounter.
I enjoyed interacting with the students. For example, I supervised groups of students playing
basketball on a field that the school staff cannot always cover and ensured that all
participants who wish to play are included and feel welcomed.
Contact this candidate