Customer Service Data Entry

Debraka Harris <*************@*****.***>

Real

Debraka Harris <*************@*****.***> Sun, Dec 1 at 9:54 AM To: *************@*****.*** <*************@*****.***> Debraka Harris

5125G Beverly Glenn Village Ln

Norcross, GA 30092

Email: *************@*****.*** Phone: 662-***-**** Objective

Computer Networking/IT graduate with extensive experience in warehouse, shipping/receiving, and general merchandising. Known for reliability, dedication, and strong customer service skills. Seeking an entry-level warehouse or assembly position to build on skills and gain further knowledge. Willing to relocate. Skills

• C++ Network Programming

• Customer Service Excellence

• Adaptability and Teamwork

• Analytical and Problem-Solving Skills

• Microsoft Excel, Word, and PowerPoint

• Data Entry (40+ WPM)

• PC Assembly and Disassembly

• Welding Skills (Metal Trade)

• Pallet Jack Operation

• Excellent organizational and time-management skills Education

Alcorn State University, Lorman, MS

• Bachelor’s Degree in Computer Networking and Information Technology, 2017

•Dean’s List Recipient

• Receptionist (handled inquiries, provided customer service, and maintained organization)

• Collaborated with IT staff on campus-wide networking projects East Mississippi Community College, Scooba, MS

•Associate Degree in Computer Science, 2012

• Gained foundational knowledge in computer systems and programming Vocational Center, Macon, MS

• Metal Trade

•Acquired hands-on experience in welding and metal fabrication Professional Experience

Amazon

Driver

2024– Present

• Loaded trucks efficiently and ensured proper organization of packages for delivery

• Delivered packages to customers safely and on time

• Provided excellent customer service during interactions and resolved delivery issues

• Thrived in a fast-paced environment while meeting strict deadlines Honda Warehouse

Inventory and Assembly Line Associate

2023 – 2024

• Managed inventory and performed stock control for assembly parts

• Selected and prepared small parts for the assembly line, boosting productivity

• Ensured parts were accurately picked and prepared to support assembly efficiency

• Participated in team meetings to optimize assembly processes Glock, Smyrna, GA

Warehouse Associate

2022 – 2023

• Handled and assembled parts for pistols, ensuring quality and safety compliance

• Coordinated with inventory team to track parts and supplies efficiently

•Inspected and organized components to support streamlined production

• Improved workflow by identifying and eliminating bottlenecks Boston Scientific, Alpharetta, GA

Data Entry/Warehouse Associate

2017 – 2019

• Accurately entered data and maintained inventory records for tracking

• Loaded and unloaded medical kit components using pallet jacks

• Assembled medical kits, ensuring quality and readiness for shipment

• Collaborated with team members to streamline kit preparation processes Inalfa Roof Systems, Acworth, GA

Lead Trainer / Frame Cell Assembler / Quality Assurance 2019 – 2022

• Trained new employees in assembly protocols, ensuring high-quality standards

• Assembled frames and glass for BMW and Chrysler 300 sunroof systems

•Conducted inspections to ensure products met rigorous specifications

• Enhanced operational workflows by suggesting process improvements Target, Acworth, GA & Dunwoody, GA

General Merchandising Associate

2019 – 2022

• Provided excellent customer service and managed product stocking

• Maintained organized displays and stocked shelves efficiently

• Assisted in inventory control, ensuring accuracy and availability

•Supported promotional setups to enhance customer shopping experience

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