Okafor Ijeoma Naomi
Osogbo
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Objective
I have worked as a customer service representative for a year and 3 months. During this time I raised both online and physical sales to 50%. I have been an important and hardworking member of the team and showed my ability to work under pressure to deliver on company targets . I am looking to bring my skills to a new role in customer service representative. Experience
Beauty realm cosmetics
Customer service representative
I have consistently prioritised customer satisfaction by actively listening to their needs, resolving issues promptly and providing clear,concise information. I take pride in the fact that under my leadership, our team consistently achieved high customer satisfaction score
Police Medical Services
Intern(Medical lab scientist)
I learnt how to face patients and clients with so much diversity and working under intense pressure doing emergencies.
I assisted as a generalist rotating in different sections of the laboratory namely Microbiology, Hematology, Immunology and serology.
I assisted in the collection of samples like blood, urine, sperms from patients to carryout their test. Education
Chukwuemeka Odumegwu Ojukwu University Uli,Anambra State BSc in Microbiology
Skills
Good communication skills: Excellent verbal and written communication skills, enabling effective collaboration and presentation of findings to both technical and non technical audiences. Problem solving: Can determine the source of a problem and quickly find an effective solution. Data Entry: Ability to type-up large amounts of data into electronic systems without mistakes. Time Management: Ability to demonstrate effective time management skills to meet project deadlines and prioritize tasks efficiently.
Attention to detail: Keen eye for detail, ensuring accuracy and precision in data analysis and reporting. Telephone manners: Skilled at making phone calls by speaking clearly and slowly in a professional manner.
Languages
English Igbo
Reference
Mrs Maryanne Essien - Beauty realm cosmetics
Customer service representative
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