Network Engineer Support

SHARIFAH NALULE

Massachusetts 802-***-**** **********@*****.***

Network Support Engineer

SUMMARY

Dedicated and results-driven Network Engineer with over five years of hands-on experience deploying and managing enterprise-level Cisco networking solutions. Expertise in configuring and troubleshooting Cisco Firepower NGFW appliances, Catalyst 9300 Layer 3 switches, Aironet devices, and VMware SD-WAN solutions. Adept at integrating Cisco infrastructure with VMware environments, optimizing network performance, and ensuring seamless deployments. Strong ability to collaborate with IT teams and provide effective knowledge transfer. Certified in CCNP, CCNA, and AWS Cloud Practitioner. CERTIFICATIONS

CCNP - Active

CCNA - Active

CompTIA Network+

AWS Cloud Practitioner

Computer Network & Hardware Certificate

SKILLS

Cisco Firepower 1150 NGFW Configuration & Deployment

VMware SD-WAN (EDGE 620) Solutions

Cisco Catalyst 9300 Layer 3 Switches & VLAN Configuration

Integration of Cisco Network Infrastructure with VMware

Routing Protocols (BGP, OSPF, EIGRP)

Wireless Networking (Cisco Aironet)

SD-WAN Implementation & Optimization

Firewall Security & Policy Management

SNMP Monitoring & SolarWinds

LAN/WAN Administration & Troubleshooting

Documentation of Network Configurations & Processes EXPERIENCE

Network Support Engineer IPNAAK (05/2022 - Present)

Configured and deployed Cisco Firepower 1150 NGFW appliances and Catalyst 9300 switches for enterprise-level clients.

Integrated Cisco networking solutions with VMware SD-WAN environments to enhance operational efficiency.

Troubleshot and resolved complex network issues on-site and remotely to ensure minimal downtime.

Collaborated with IT teams to execute seamless deployments and provide training for knowledge transfer.

Created and maintained documentation for network configurations, processes, and security policies.

Monitored and optimized network performance using SolarWinds and SNMP tools.

Designed and implemented VLAN segmentation and Layer 3 protocols to optimize network traffic. Associate Network Engineer Advocates, Inc (02/2017 - 04/2023)

Assisted in the deployment and configuration of Cisco switches, routers, and firewalls in an enterprise environment.

Worked closely with network architects to implement IT infrastructure upgrades.

Installed and tested network hardware, ensuring compliance with industry standards and best practices.

Conducted troubleshooting for LAN/WAN environments to maintain high availability.

Developed technical documentation to standardize network deployment procedures. EDUCATION

BBA MUK

AFFILIATIONS

Network Professional Associations of Engineers (NPAE)

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