CHARLIANA
SPEIGHTS
Customer Service
***********@******.***
Orlando, Fl United States
African American
Female
S123-110-02-836-0
PROFILE
Hello my name is Charliana I am a
diligent & passionate worker who loves
to assist and resolve customers issues. I
am a quick-witted thinker, I have great
communication and leadership.
PROFESSIONAL
EXPERIENCE
Alorica
Agent
12/2022 – 08/2024 Miami, United States
As a Customer Service agent for Alorica
my role was to resolve issues for the
customer and to show compassion. Being
quick witted on a Call was one of my
strong points.
EDUCATION
Diploma
Gateway Collegiate High School
08/2017 – 05/2021 Lakeland, Fl, United States
I was an Honor student maintaining a 3.1 or higher G.P.A, I graduated with a 3.2 G.P.A along with College Credits. I volunteered for the Salvation Army and, Public speaking was one of my after school activities.
SKILLS
Communication, Active Listener, Problem Solving,
Computer literacy, Time Management
Walmart
Stocking/Cashier
07/2019 – 11/2022 Miami, United States
My role was Stocking and moved to
Cashier. (Customer Service) I had great
Leadership and later moved to Team
Leader.
LANGUAGES
English
REFERENCES
Dana, Agent
Kayleen, Agent