Program Manager Management

Rafael R. Chiquin

Senior IT Program Manager

PROFESSIONAL SUMMARY

Global Program Management Leader with expertise in technology transformation, AI, and cloud solutions. Proven track record of delivering complex technical projects for Fortune 100 enterprises. Adept at managing dynamic global infrastructure projects, implementing innovative solutions, and driving measurable outcomes. Skilled in cross- functional team leadership, risk mitigation, and program execution under resource constraints.

KEY COMPETENCIES

• Business Transformation & Global Infrastructure Projects

• AI, NLP, and Chatbot Implementation

• Cloud Deployment (Google, AWS, Azure)

• Cybersecurity & Data Management

• Agile & Scrum Program Management

• Vendor & Contractor Management

• IT Governance & Budget Management

• Statistical Analysis & Operational Planning

PROFESSIONAL EXPERIENCE

Atos IT Solutions and Services / PMO Public Sector & Defense OPS Sr. Program Manager – Texas-DCS (July 2015 - October 2023)

- Directed the implementation of enhanced security and Active Directory

(AD) management for 48 State of Texas agencies.

- Spearheaded hybrid cloud deployments and hardware refresh programs, achieving a 4.8/5.0 average satisfaction rating.

- Managed cross-functional teams for the CyberArk Enterprise Password Vault and advanced cloud storage solutions.

Xerox Corporation

Transformation Manager (February 2012 - July 2015)

- Oversaw IT infrastructure transformation for a $1.1 billion contract with the Texas Department of Information Resources.

- Enhanced disaster recovery and consolidated 28 data centers into two centralized facilities.

Texas Commission on Environmental Quality (TCEQ)

Information Resources Division (June 2008 - February 2012)

- Led web development, database administration, and business intelligence reporting initiatives.

- Managed state-wide efforts to consolidate data services and optimize resources.

Dell Inc.

Various Leadership Roles (1986 - 2007)

CONTACT INFORMATION

512-***-****

*************@*****.***

www.linkedin.com/in/chiquin

LANGUAGES

• English (Full Professional)

• Spanish (Native or Bilingual)

• Portuguese (Elementary)

• Italian (Elementary)

TOP SKILLS

• Interpersonal Skills

• Competitive Landscape Analysis

• Analytical Skills

AWARDS & RECOGNITIONS

• Sr. VP Award for successfully

implementing a new manufacturing

plan in North Carolina.

• VP Award for the successful

implementation of a Global Demand

Forecasting System.

• CIO I/S Team Award for program

managing a new server factory

(PN1).

• Various recognitions for

contributions to IT and

infrastructure transformations.

- Pioneered large-scale IT infrastructure deployments, including global WAN and data network transformations.

- Managed teams responsible for multi-million dollar VoIP, ERP, and manufacturing solutions globally.

EDUCATION

• MA in Administration – St. Edward's University

• Bachelor's degree in Computer Science – The University of Texas at Austin

• Associate degree in Mathematics – Austin Community College

• High School Diploma in Sciences – Madre Cecilia Cross

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