Team Member Customer Service

Summary

I am a conscientious, outgoing, and reliable team member with years of experience in service, catering, and high-expectation environments. I've worked a variety of positions from hosting to serving and bartending. I love working with and around people and food and am seeking to expand that journey here in Chicago. references

Chaz Mcdonald - Manager at The Koi, 602-***-**** Jenny Holloway -Owner of BonBon 773-***-****

Experience

The Koi Tacoma, WA

Server and Hostess 05/2023 - 10/2024

Serving at The Koi I maintained high-quality standards for dining and good relationships with coworkers and regulars at one of Tacoma/Seattle's best Japanese restaurants. I was familiar with the finer details of our frequently changing menu, and selection of fish, wines, and spirits. I do very well with curating an enjoyable experience for guests even in the high volume and fast-paced environment of the Koi.

Undergraduate research, University of Puget Sound

Independent Researcher 05/2023 - 08/2023

● Created and exacted a university-funded humanities research project. Time and money managing, scheduling, computer, and data analytics skills, as well as participating in frequent independent and group performance meetings. Chalet Bowl Tacoma, WA

General Staff / Bar 11/2021 - 05/2023

● My position at Chalet Bowl was working the front desk, bartending, serving, and troubleshooting around the restaurant when needed.

BonBon Sandwiches Chicago, IL

waitress/FOH 01/2021 - 08/2022

● Worked closely with the owner of this family restaurant and made close connections with the staff. Opened and closed the restaurant, managing take-out orders, phones, and the register as FOH and server. I helped with stocking and prep as well as drink orders. I had to leave to move to Washington Skills

Barista/Bartending experience, wait staff and FOH experience, communications, computer skills customer service, retail, teaching, problem solving, time management, works well with others, writing, outdoors/wilderness experience, emergency trained, 3 years serving experience, fine dining, Customer service, Communication skills Education

University of Puget Sound

English and Fine Arts

Certificates

ServSafe, Food Handler Certification, lifeguard certified Anabel Richard

224-***-**** ***************@******.*** Chicago, IL