Customer Service High School
Resume:
MIRACLE GWYN
********.*******@*****.***
Skills Summary
•Dining Area Maintenance
•Server Support
•Customer Service
•Complaint Handling
•Event Planning
•Table Bussing
•Guest Engagement
•Food Delivery
•Beverage Preparation
•Payment Processing
•ID Verification
•Customer Assistance
•Cash Handling
•Payment Collection
•Childcare
•CPR Certified
Education
Degree / Date of Graduation
C.E. Ellison High School
Killeen, Tx
High School
May 2023
•Graduated with 3.7 GPA
•President of Student council
•4-year varsity cheerleader
Texas southern University
Houston, TX
Bachelor of Science (B.S.)
Political Science
May 2027
Experience
Name of Employer
Server- Red Lobster
Killeen, Tx
May 2023- January 24
•Kept food service and preparation areas clean and neat.
•Assigned and arranged tables for large groups.
•Delivered food and beverages promptly to customers.
•Followed safety, sanitization, and food handling guidelines.
•Took accurate notes detailing customer orders.
•Memorized menu additions, changes, and limited offerings.
•Increased bill totals by suggesting drinks, desserts, and other add-on purchases.
•Restocked stations and completed side work on time.
Hostess- Red Lobster
Killeen, Tx
December 2022- January 2024
•Reset tables quickly to achieve optimum turnaround times.
•Used table management system to serve customers and coordinate guest movements.
•Cleaned tables and arranged settings to comply with sanitation requirements.
•Worked with large groups to execute special events to schedule.
•Met goals for fast table turnaround and low customer wait times by controlling guest flow.
Casher- Bahama Bucks
Harker Heights, Tx
September 2021- May 2022
•Maintained clean, organized, and well-stocked checkout areas with regular attention to displays.
2
•Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies.
•Handled online order pickups, locating items and helping customers move bulky purchases to vehicles.
•Provided information to customers on products or services.
•Engaged customers in pleasant conversation while completing cash register transactions.
Tumbling, Ballet, and Cheer Instructor
YMCA
Harker Heights, Tx
May 2024- August 2024
Served as liaison between athletes, parents, school administration, and competition organizers.
Ensured safety protocols were followed during practices and performances to minimize injuries.
Improved individual cheer abilities through direct mentoring.
Conducted regular practice sessions to improve team skills and techniques.
3
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