Human Resources People Operations

Tammy Plante 774-***-****

People Operations Linkedin.com/in/tammy-plante

Summary:

My career in strategic human resources management is distinguished by a dedication to creating inclusive work environments and enhancing workforce performance. Throughout my career, my teams and I have launched initiatives that have bolstered business outcomes by focusing on lowering turnover and fostering high-performing talent. My method of talent management includes cross-functional collaboration to devise HR strategies that are both effective and fair. This commitment is reflected in the development of training programs and onboarding procedures that have markedly increased employee retention and satisfaction. A passion for building community in the workplace and advocating for equality is at the heart of every strategy I implement, promoting an organizational culture that values diversity and inclusion. Experience:

TALENT CARE MANAGER KELLY EDUCATION, Miami, FL

Oct 2023 - Current

• Led Talent Care Team to develop strategies, enhancing operational efficiency by 20% and contributing to achieving Kelly's strategic goals.

• Manage timeline expectations within and across teams and deliver on our responsibilities accordingly.

• Champion initiatives to promote a positive organizational culture that values diversity, equality, and inclusion.

• Operate cross-functionally to bring forward HR solutions that will improve business results through lowering turnover, increasing retention, and developing high-performing team members.

• Provide timely and valuable consultation on performance management and employee relation issues.

• Oversee performance management processes, including goal setting, performance evaluations, and career development planning.

• Ability to manage susceptible and confidential information.

• Resolved 50+ harassment and discrimination complaints, implementing corrective actions that reduced future incidents by 40%

PEOPLE OPERATIONS MANAGER SAAR MANAGEMENT, Fort Lauderdale, FL April 22 – Sept 23

• Revamped employee relations and conflict resolution strategies, leading to a 40% reduction in workforce disputes and a 25% increase in employee satisfaction.

• Developed and implemented training procedures, tools, and guidelines to ensure standardization and consistency in delivering training across the organization.

• Developed customized onboarding processes to ensure smoother transition & training of placed candidates leading to employee satisfaction and better retention rate. Orchestrated recruitment initiatives that built high-performance teams, achieving a 30% decrease in new hire attrition. Advised, coached & counseled managers and staff to support human resources policies, procedures, programs, and labor relations.

• Delivered weekly recruitment dashboard detailing progress on hiring goals (e.g., candidates screened, interview set-up) to monitor teams ensuring compliance with industry regulations and quality standards.

• Maintaining the day-to-day operations alongside the Chief Operating Officer. BRANCH MANAGER GREENKISS STAFFING SOLUTIONS, Providence, RI Aug 2019 – June 2020

• Developed and maintained relationships with client leadership and stakeholders, specifically with our onsite teams.

• Doubled branch profit within the first 6 months by implementing industry best practices.

• Optimized branch office workflow, resulting in a 25% uplift in procedural efficiency and 20% time savings.

• Hire, train & develop internal talent associated with the branch and on-site.

• Developed full-cycle recruiting strategies for open requisitions to enhance sales.

• Lead team of business developers to attract new business for branch success.

• Achieve financial objectives for the branch, assuring monthly candidate metrics are achieved, and initiate corrective actions when not met.

• Developed and maintained relationships within the community to increase branding presence.

• Empower branch personnel to consistently meet assigned goals daily. SAFETY DATA ANALYST/TRAINER NATIONAL GRID, Waltham, MA July 2014 – Aug 2019

• Analyzed data to uncover performance trends and variances, leading to a 10% efficiency increase.

• Implemented a robust data integrity protocol, enhancing security by 20% through consistent testing and auditing.

• Implemented targeted benchmarking strategies that improved operational goal achievement by 30%.

• Managed online Incident Management System, streamlining safety reporting and contributing to a 15% yearly reduction in incidents.

• Work closely with Field Safety, Electric, Gas & LNG Operations to ensure the highest quality and accuracy of reports.

• Classify all incidents, conduct investigations determining investigation levels & assist teams with cause analysis. Conduct risk assessments and provide directions on how to address risk

• Established comprehensive training procedures, benefitting over 500 employees with standardized and consistent learning experience.

• Serve as a resource to answer training questions from 'Our Customers' throughout the organization. HUMAN RESOURCES MANAGER PRECISION ENGINEERING, INC, Uxbridge, MA Feb 2011 – Dec 2013

• Developed and implemented HR systems, ensuring 100% timely payroll for 50+ employees, managing garnishments, bonuses, and PTO accruals.

• Processed bi-weekly payroll and final payments for separating employees using ADP EZ, ensuring a 100% on-time payout rate.

• Download information from ADP's database to MS Excel to create payroll reports.

• Maintain personnel information to process new hires, separations, and other transactions.

• Ensure employment compliance to contractual obligations, legal concerns, and reporting requirements

(EEO, drug-free workplace, wages, etc.) in all operating jurisdictions.

• Manage workers’ compensation, OSHA 300 Log, unemployment, and other claims.

• Manage LOA & FMLA under state laws, including compliance on enclosures & notifications.

• Perform difficult staffing duties, including dealing with a new and changing work environment, refereeing disputes, employee terminations, and administering disciplinary procedures.

• Plan, develop & implement safety training, schedules & drills.

• Safety Committee Member performing 'Safety Walks' throughout the facility.

• Schedule all DOT Physicals / 1C Hoist License Exams & maintain all records & renewals.

• Achievements: Developed, implemented & maintained the company's Drug-Free Workplace Program. BRANCH MANAGER STAFF U SMART, Milford, MA

Jul 2006 – Oct 2009

• Streamlined vendor system management, enhancing operational efficiency and boosting satisfaction for high-profile clients by 30%.

• Perform all background and drug tests.

• All advertising through various websites and newspapers.

• Slashed payroll/benefits administration costs by 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services.

• Implemented strategic sourcing techniques, successfully placing 95% of candidates in roles matching their skills and experience.

PLACEMENT SPECIALIST/OFFICE MANAGER CRNA SERVICES, INC, Sturbridge, MA Jan 2006 – Jul 2006

• Successfully placed 80 Locum Tenen CRNAs in New England hospitals, clinics, and surgi-centers, filling 100% of staffing vacancies.

• Managed credentialing for all Anesthetists across facilities, verifying licenses and malpractice insurance, ensuring 100% compliance.

• Marketed new business in addition to servicing all existing clients.

• Advertising via newspapers & several websites.

• Set up Student Talks at all Anesthesia schools throughout New England and New York.

• Process daily/weekly invoices.

CLINICAL STAFFING COORDINATOR CLINICAL ONE, Worcester, MA May 2005 – Dec 2005

• Facilitated staffing for 150+ RN/LPNs and CNAs across various Long-Term Care facilities and Hospitals, achieving a 100% fill rate for critical per-diem positions.

• Recruit, screen, and interview new applicants on an ongoing basis.

• Daily client/applicant contact.

• Verified employee references and run credit checks on new clients. SENIOR STAFFING COORDINATOR KNF&T STAFFING RESOURCES, Westborough, MA May 2000 – May 2005

• Oversaw daily office operations, streamlining administrative processes and cutting costs by 20% within 1 year.

• Source, screen, interview, and place temporary & permanent employees in the best position that suits their qualifications.

• Slashed payroll/benefits administration costs by 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services.

• Market our company to new & existing clients to get their new & repeat business.

• Assist/participate in organizing job fairs in the office and at various facilities.

• Achievements: Developed and managed 'The Welfare to Work Program.' Education:

Johnson & Wales University Providence, RI 1991

• Travel & Tourism / Hospitality

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