Customer Service Guest
Resume:
Amanda Gunther
**********@*****.***
An energetic, results-oriented restaurant server offering motivated leadership to drive sales and teamwork. Consistently attain performance goals through passion, persistence, and initiative. Noted for outstanding communication skills, both with guest and staff; resolve problems quickly and equitably to ensure happy customers. Area of Expertise
● Team building
● Speaking effectively
● Works well under pressure
● Ability to multitask
● Listening actively
● Customer Service / guest relations
Wash Park Grille : March 2018 - Present
● Strong communication skills.
● Training new staff on guest service expectations and policy.
● Skillfully anticipate and address guest service needs.
● Set up, organize, maintain, and close the restaurant or banquet functions to ensure that areas are stocked and cleaned. Degree Springhill Suites,Metropolitan Denver: July 2017-March 2018
● Greet guests as they arrive and show them to a table that fits their needs.
● Guide guests through the menu and answer any questions they might have .
● Make drinks, take food orders, run food and bus tables . Jake Melnicks, River North Chicago : 2016 - 2017
● Maintain a high standard of customer service during a high volume, fast paced environment.
● Communicate clearly and positively with coworkers and management.
● Knowledge of the menu and drinks.
● Maintaining a clean work environment
Joseph Restaurant, Mt.Greenwood Chicago: 2014- 2016
● Assist guests in meal selections.
● Up-sell appetizers, meals, and drinks in order to increase ticket sales.
● Assist fellow team members by running food and drinks.
● Deliver checks as well as cash guests out in a timely manner. Brown's Chicken,Evergreen Park - Manager : 2006-2013
● Oversaw all areas of the fast paced restaurant
● Managed inventory control and budgeting
● Controlled staffing and training
Education & Qualifications
2009 - 2012 Moraine Valley, Palos Hills -Associate Degree 2004-2008 Evergreen Park High School- Diploma
Licensed in Food and Beverage Service Sanitation for the state of Colorado nd city of Denver References Supporting Documentation Available Upon Request
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