RUSSELL OLSEN
Ivins, UT *****
Home: 435-***-**** - Cell: 435-***-**** - **********@*****.***
PROFESSIONAL SUMMARY
Dynamic and results-oriented professional with a proven track record at Advanced Call Training Center Technologies. Recognized as Insurance Agent of the month 9 times by achieving 200% of goal. Skilled in customer service and licensed insurance, combines professionalism with the ability to type 150 wpm with accuracy, ensuring efficiency and high-quality client interactions.
SKILLS
• Data Entry • Customer service
• Licensed insurance agent • Professionalism and ethics
• Quotes and sales • Accurately type at 150 wpm
• Proficient at 10-key • Client account management WORK HISTORY
11/2019 to 01/2025 Insurance Agent
Advanced Call Training Center Technologies – North Logan, UT
• Analyzed insurance claims and entered the data using the digital database, "Epic."
• Insurance data entry clerk
• Entered insurance claim data into Excel spreadsheets.
• Responded to customer calls swiftly to resolve issues and answer questions. Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
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• Top Agent over 5 times, working 200% of goal.
09/2016 to 01/2019 Aggie Rec Center Employee
Aggie Rec Center – Logan, UT
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively.
• Entered data from the sale about annual newer/older passes
• Proven ability to learn quickly and adapt to new situations. EDUCATION
08/2018 Bachelor of Science: Parks And Recreation
Utah State University - Logan, UT