Senior Account Manager
Resume:
Ahlea Greenwood
Senior Account Manager
**********@*****.***
Indianapolis, Indiana
Professional Experiences
Contact Executive Summary
Skills
Micro and Macro
Presentation
Microsoft Word
PowerPoint and Excel
Salesforce CRM
Sales Processes and
Language
Relationship Building
Interpersonal Skills
Interests & Hobbies
Music
Travel
Food Tourism
Photography
Tenured Account Manager specializing in Enterprise and Mid-Market businesses. Extensive and in-depth understanding of the wireless telecommunications industry with a sustained track record of delivering top of the line solutions resulting in increased profitability and a renowned customer experience.
Senior Business Account Manager – March 2022 to Present – Verizon Complete end-to-end account management
Acquire, retain, and develop both new and existing accounts Identify customer needs and demonstrate the full breadth of Verizon’s wireless suite
Continued subject matter expertise
One Talk (VOIP)
Security
Wireless Internet (FWA and dynamic)
Portfolio of business spanning the Greater Indianapolis area Business Account Executive – December 2020 to March 2022 – Comcast
Resolve cross-vertical business challenges
Generate and implement solutions leveraged by personal mobility experience
Solution architecture exceeding industry standard with multiple points of variability
Deliver nothing less than exceptional customer service to accounts of any size
Maintain consistent communication with existing base and prospects Retail Sales Development – April 2015 to Dec 2020 – AT&T Create and develop business funnel for wireless account growth in retail locations
Foster relationship with all levels of leadership across 20 location area
Coach over 150 front line sales representatives to identify and qualify potential corporate liable opportunities
Complete warm hand off and close qualified leads
Utilize salesforce to manage and maintain funnel
Nurture existing accounts to promote and present client focused solutions
Discover new account opportunities through all manners of prospecting
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