Customer Service Inventory Management
Resume:
E D U C A T I O N
C O N T A C T A B O U T M E
W O R K E X P E R I E N C E
ERIN J ULIANNA
S K I L L S
EASTERN MICHIGAN UNIVERSITY
Bachelor of Science in Marketing
Extensive knowledge of cocktails, beer, wine, and spirits High-volume, fast-paced service experience
Strong multitasking and time management skills
Cash handling, POS system operation, and inventory management
Excellent customer service and interpersonal skills Team collaboration and leadership experience
Responsible alcohol service and compliance with liquor laws
****@************.***
Detroit, MI 48216
BARTENDER & SERVER
SERVER & COCKTAIL WAITRESS
BARTENDER (FREELANCE/PRIVATE EVENTS)
Inman Mobile Bartending and Private Parties (2020-Present) Detroit, MI Oak & Olive (2018-2019) Las Vegas, NV
Comedy Union (2015-2018) Los Angeles, CA
Delivered exceptional table service, recommending drinks and menu items to enhance guest experiences.
Handled high-volume service with efficiency, ensuring timely and accurate order delivery.
Built strong rapport with patrons, contributing to repeat business and positive reviews.
Assisted bartenders with prep work, garnishing drinks, and keeping the bar stocked during busy hours.
Provided bartending services for private events, weddings, and corporate functions.
Created customized drink menus and ensured seamless beverage service.
Managed bar setup, inventory, and cleanup while maintaining excellent client relations.
Experienced bartender and server with a strong background in high- volume hospitality environments. Skilled in crafting cocktails, providing exceptional customer service, and managing bar operations efficiently. Passionate about creating a welcoming atmosphere and ensuring guests have a memorable experience. Adept at multitasking, working under pressure, and maintaining high standards of cleanliness and organization.
Provided excellent customer service in a fast-paced bar and restaurant setting.
Crafted classic and specialty cocktails while maintaining an extensive knowledge of beer, wine, and spirits.
Processed orders efficiently, handled cash and credit transactions, and balanced registers at the end of shifts. Maintained a clean and organized bar, ensuring all ingredients and garnishes were fully stocked.
Assisted in training new bartenders and servers on menu knowledge and service standards.
C E R T I F I C A T I O N
ALCOHOL BEVERAGE AWARENESS
TAM CARD NV
2017 - 2020
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