Customer Service Call Center

SUZANNE WANDREI 707-***-****

WORK EXPERIENCE – 1995 to Present

Realtor

**** **** ******* ******** ****** Residential Brokerage

Sebastopol Office

Prudential California Realty

Sebastopol office

Temporary and part-time positions in addition to Real Estate 2018 – Present:

Cashier Sebastopol Hardware

Christmas Season, 2018

Office Assistant, phones and Curtis & Associates

Database work, April – Fall, 2019 Land Surveyors

Guest Services Agent Worldwide Wyndham Resort, Windsor

May – October, 2021 Front Desk

Customer Service Professional H & R Block, working in two Santa Rosa

January – February, 2022 offices and one Sebastopol as assigned.

Making and managing appointments as

well as handling documents and payment.

Call Center Supervisor TRAVELSMITH OUTFITTERS

December, 1998 – 1999 Novato, CA

Company ownership changed, along with most of the management team. I left shortly thereafter.

Customer Service Manager NORTHERN CALIFORNIA HOMETECH

October, 1997 – December, 1998 Santa Rosa, CA

I was recruited from Apria, then the company was bought out by APRIA and closed down.

Customer Service Manager APRIA HEALTH CARE

March, 1997 – October, 1997 Santa Rosa, CA

Call Center Supervisor REAL GOODS TRADING CORP.

July, 1996 – March, 1997 Ukiah, CA Catalog Business sold to GAIAM

With an East coast Call Center..

Senior Customer Service Rep. NEW ZEALAND MILK PRODUCTS

October, 1995 – May, 1996 Santa Rosa, CA

Company Out of Business

Education: MBA, 1985, Kellogg Graduate School, Northwestern University, Evanston, IL

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