Quality Assurance Engineer

Guiying (Anna) Wang

Senior Software Quality Assurance Engineer

***********@*****.*** 510-***-****

SUMMARY

Highly experienced Software Quality Assurance Engineer with over 20 years of experience in the biometric software industry. Proven track record of resolving complex technical issues and enhancing customer satisfaction. Strong ability to develop and execute thorough QA test plans, ensuring the delivery of high-quality products to market.

SKILLS

• Quality Assurance Planning: Proficient in developing and reviewing test plans, scenarios, and strategies to ensure comprehensive testing coverage.

• Communication and Coordination: Excellent verbal and written communication skills; adept at collaborating with cross-functional teams, including Product Management and Development (DEV and QA).

• Multitasking and Organization: Strong organizational skills with the ability to manage multiple projects and deadlines efficiently.

• Technical Proficiency: In-depth knowledge of software testing methodologies and environments, including Microsoft Windows (7/8/10/11) and Linux, as well as mobile platforms (iOS and Android).

• Biometric Software Expertise: Specialized in testing biometric products such as fingerprint and facial recognition systems, focusing on usability and compatibility across multiple operating systems.

• Training and Mentorship: Experienced in training and mentoring team members, fostering skill development and team collaboration. WORK EXPERIENCE

HID Global/Crossmatch Technologies, Inc.

Senior Software Quality Assurance Engineer

March 2016 – January 2025

• Actively participate in Agile Development processes, ensuring efficient quality assurance practices are integrated throughout the software lifecycle.

• Serve as the primary liaison between Product Management and Development teams, facilitating communication and coordinating product development milestones and release schedules.

• Develop, execute, and approve QA test plans and test cases, monitor bug resolution, and regression test fixes to ensure product quality.

• Conduct triage bug meetings for defect tracking and prioritization, ensuring timely fixes and updates.

• Author product release notes and customer education content, maintaining accuracy and completeness in technical documentation.

• Expertise in testing biometric products, focusing on usability and compatibility across Windows, Android, and iOS platforms.

• Managed end-to-end testing in Agile environments, ensuring successful product releases.

• Key Projects:

o Face (U.are.U Camera) SDK (Android/iOS)

o Lumidigm SDK (Windows/Linux)

o ID Proofing SDK (Android/iOS)

o Bio server/ ID Proofing Server (Windows/Linux)

o Nomad 30 SDK (Android/iOS)

o U.are.U SDK with fingerprint readers(Windows/Linux/Android) PRO Unlimited Global Solutions, Inc.

Senior Software Quality Assurance Engineer (Contractor) August 2014 – March 2016

• Investigated and resolved technical issues during software trials, providing insights to enhance workflows.

• Tested new system modifications, assessing their impact to ensure stability and performance.

• Conducted Microsoft WHQL driver testing, achieving Windows hardware certification for drivers.

• Led a biometric spoof project to test spoof detection capabilities and improve system security.

DigitalPersona, Inc.

Software Quality Assurance Engineer

December 2000 – November 2012

• Tested biometric multi-factor authentication products for Windows applications and web environments, ensuring robust security and functionality.

• Collaborated with development teams to enhance software testing processes. EDUCATION

• M.S. in Traditional Chinese Medicine

University of East-West Medicine, Sunnyvale, CA, July 2008

• B.S. in Clinical Medicine

Guiyang Medical College, China, July 1995

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