Customer Service Inventory Control
Resume:
Academic Diploma
Boyd H. Anderson High School
*yrs no degree
Broward College
Forklift Certification
Accession Distribution & Training, LLC
English/Physical Education
Instructor
Broward College
My background includes continuous years of collective experience working for companies delivering high level service, this it is certain that my history will be enhance a company's investment. My background includes, but is not limited to: Warehouse supervision, warehouse logistics, inventory control, power equipment instruction, all forklifting, and superior customer service. The drive and determination that is instilled in my work ethic to consistently achieve success as a leader will thus be applied wholeheartedly to your agency's mission and goals. I have the proven ability to strategically plan and implement aggressive organizational initiatives to reduce costs, improve productivity, increase revenue, and net income. Strong leadership skills in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing opinions and concerns, as well as contributing new ideas that drive MARCUS company SMITH growth. ”
CONTACT
******.******@*******.***
Riverdale, GA 30274
EDUCATION
SUMMARY
SKILLS
• Leadership in Team Development
Management Systems (WMS) from
deliveries
•
Able to properly use all warehouse
scanners
•
• Power equipment instructor
Able to read and expedite invoices
and shipping manifest to ensure full
compliance with company policy
•
Capable of prolonged physical activity
and ability to meet all deadlines and
work efficiently across departments
•
Experienced in taking inventory and
counting large quantities of product
accurately
•
Highly proficient at building
appropriate shipping crate for export
by road, sea, and air
•
Skilled in Forklift Operation and
Training
•
• Safety Coach
• CPR
• Workflow Efficiency Coordination
• Physical Fitness
• Firearms proficiency
03/2022 - Current
10/2019 - 12/2022
02/2016 - 09/2019
Armed Security
Georgia Security Officers Inc. Atlanta
Night Operations / Garden Department Supervisor
Lowe's Alpharetta, GA
Bowling Alley Manager
Metro Lanes Atlanta, GA
EXPERIENCE
• Observe and report
• Proper Detaining Protocols
• Firearm training
Patrolled assigned areas to detect suspicious activities and persons.
•
Hands on combat training by chief Van Johnson 'Atlanta PD Swat Chief'
•
• Cpr AED certification
• Active shooter training
• Mobile/Foot Patrolling Techniques
Conducted security checks on personnel entering and exiting the premises.
•
Capable of prolonged physical activity and ability to withstand elements.
•
Manage warehouse operations for overnight staff,
supervision of 15 employees
•
Removing barriers, addressing inefficiencies, and enabling staff to perform necessary job functions for success
•
Leading and enabling team members to deliver the best possible customer experience, such as coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage
•
Impacts Lowe's mission daily by planning, scheduling, monitoring, and successfully implementing all non-selling operations in the back end and front end of the store, facilitating the store's ability to provide a superior customer shopping experience and maximize sales and profitability
•
Collaboration with other Department Supervisors and Managers to determine the most effective methods for meeting service, operations, and safety objectives.
•
Directs activities of workers engaged in providing services to patrons and in maintaining facilities equipment
•
Assigns alleys for use, issues score sheets and pushes controls to actuate automatic game-scoring equipment
•
• Responsible for recruiting, interviewing, onboarding, and 02/2015 - 02/2016
Warehouse Associate
Accessions Distribution Center Atlanta, GA
training new team members
Ensures staff coverage and timekeeping during hours and operations
•
Inspects alleys to make sure equipment is operative and observes patrons to detect disruptive behavior and misuse of alleys equipment
•
Perform preventative maintenance and minor
troubleshooting of equipment to ensure customer
satisfaction
•
Ensure the daily operation of the attraction adheres to operating procedure guidelines
•
Assists in merchandising functions including display and store design, inventory receiving, stocking, and
merchandise pricing
•
Performs cash-handling functions, including point-of-sale
(POS) system, registers, and daily reporting
•
Ensures attraction adheres to the highest standards of cleanliness, presentation, and service
•
Organizes bowling leagues informs members of league requirements
•
Prepares distributes announcements of league activities, collects member fees, and distributes tournament prizes.
•
Responsible for receiving orders and unloading packages from the truck and properly storing them in the
warehouse all while maintaining a clean work
environment and keeping tools and equipment used for the unloading and loading of goods in their assigned places
•
Ensure that products and good stored within the
warehouse are not damaged and quality control
consistently upheld
•
Also ensures that customers receive proper receipts for their records and tax purposes
•
Maintain accurate records of the materials received and transport them out of the warehouse, afterwards ensuring protocol is maintained and records are properly submitted to management
•
Developed and manages administrative goals and
priorities consistent with departmental goals and priorities
•
Able to rapidly conduct routine checks on arriving shipments against their bills of lading and invoices.
•
REFERENCES
References available upon request.
Contact this candidate