Computers and Data

LEWIS ANDREWS JR.

*** ******* ***** *** **, Newark, NJ, 07112, US 917-***-**** ************@*****.*** Lab Study Participant - Krekelberg Neuroscience - August 2024 Rutgers University - Newark, NJ

Communicate real-time feedback on patterns, shapes and other symbols observed during cognitive processes Achieve various benchmarks for computer based visual activities Contribute valuable and insightful data for neurological research Beta Tester - April 2024

Video Games Market - New York, NY

Evaluate proprietary software based on market interests developed by clients specializing in interactive media Test usability to determine and anticipate exploits including bugs, glitches, and crashing Provide insightful feedback on user experience with the software and suggested improvements Experience

Computer Lab Assistant - September 2018 to May 2021 Essex County College - Newark, NJ

Evaluate PC hardware and software and recommended changes to reduce lag time and increase overall speed. Help clients with urgent technical issues and come up with effective solutions. Train lab users how to use all of the equipment properly. Confirm service with clients, ensuring optimal customer satisfaction towards support, engagement, and problem resolution. Grocery Store Stocker - October 2016 to August 2018 ShopRite of Newark, NJ - Newark, NJ

Circulate inventory and remove outdated and inadequate items Sort packaging and related byproducts for recycling or disposal. Stock merchandise with clear labeling, aesthetic assortment, and curating displays. Detail assessment of product counts every shift.

Follow safety procedures for occupational injury and fall prevention Grocery Clerk - October 2015 to October 2016

ShopRite of Newark, NJ - Newark, NJ

Assist customers in completing purchases by moving heavy items, collecting payments, and bagging purchases. Aid customers check prices and locate requested items in retail location Demonstrate excellent customer service by assisting customers with seeking specific products and providing substitutes when needed Encourage promotional efforts and customer dedication by updating signage to reflect price changes Retail Sales Print Associate - August, 2013 to August, 2015 Staples - New York, NY

Photocopy, report, and scan supporting documents before filing everything in the client's files. Increase customer satisfaction by resolving scanner and print issues. Answer daily calls, emails, and faxes, responding to customer inquiries, resolving problems, and informing customers about new products Bursar Office Assistant - January, 2012 to June, 2013 Essex County College - Newark, NJ

Handled client correspondence and tracked records to foster office efficiency. Organized physical files and digitized records so that authorized team members could update and retrieve them quickly. Incoming communications, such as phone calls, emails, and letters, were promptly received and forwarded to appropriate staff. Soup Kitchen Volunteer - December, 2008 to August, 2011 Wells Cathedral Church - Newark, NJ

Maintain effective supply levels by counting, monitoring, and reordering food and dry goods. Restock condiments, beverages, and supplies while keeping the service areas clean. Support wait staff and other members of the team in completing tasks. Inspect pantry and product cases looking for expired stock and discarded any that were outdated or spoiled. Bookseller - June, 2007 to September, 2011

Borders - New York, NY

Determine customer's needs by asking pertinent questions and actively listening to the responses. Handle customer complaints professionally, putting customer satisfaction first. Communicate merchandise needs and issues to appropriate supervisors in a timely manner. Complete all cleaning, stocking, and organizing tasks in the assigned sales area. Replenish and stock merchandise in accordance with store merchandising layouts. Articulate

Detail-oriented

Experience

Reliable

Responsible

Service-driven

Microsoft Office (Word, PowerPoint, Excel)

Data Analysis

Customer Service

WindowsOS Network Upgrades

Troubleshooting

Data Entry

Communication

Professional Summary

Skills

Accounting - Associate of Science - 2017

Essex County College - Newark, NJ

Education

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