Quality Control Customer Service

JF

JOSHUA FOSTER

****************@*****.*** 678-***-**** Norcross, GA 30071

Experienced in Quality Control and Operations Progressive customer service experience Exceptional leadership, communication, and team building skills

Experienced in Quality Control and Operations

Progressive customer service experience

Exceptional leadership, communication, and team

building skills

Raw Materials Handling

Blade preparation

Assembly station setup

Controls adjustment

Stress Tolerance

Workplace Safety

Ryerson Norcross, Georgia

Saw Operator

02/2019 - Current

Maintained and calibrated saws for proper operation. Utilized personal protective equipment when handling hazardous materials or working around machinery.

Monitored inventory levels of supplies needed for production runs. Evermark Atlanta, GA

Warehouse Associate / Machine Operator

02/2019 - Current

Packed goods for shipment in accordance with customer instructions. Adhered strictly to company policies regarding quality control measures throughout the shipping process.

Inspected returned merchandise for damage or defect before restocking shelves or returning it back to suppliers and vendors. Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.

Scientific Games Alpharetta, GA

Assistant Press Break Operator

11/2018 - 05/2019

Monitored and adjusted machine operations as needed for quality assurance.

Learned and followed safety and emergency procedures. Checked control panel and gauges during equipment operation. Kocher & Beck Atlanta, GA

CNC Machine Operator

02/2016 - 04/2018

Maintained quality control by inspecting parts for conformance to specifications, using precision measuring instruments. Read and interpreted blueprints, sketches, drawings, manuals, specifications or sample parts to determine dimensions and tolerances of finished work piece.

Analyzed engineering designs and determined most efficient sequence of operations.

Metro PCS Brookhaven, GA

Manager

Manage 3 metro Atlanta stores

Ensured compliance with all applicable laws, regulations, industry Summary

Skills

Experience

02/2014 - 05/2016 standards.

Ensured compliance with regulatory requirements and industry standards. Coached, mentored and trained team members in order to improve their job performance.

Conducted regular meetings with staff to discuss progress and identify areas of improvement.

Maintained up-to-date records of employee attendance, payroll information, vacation requests.

American Red Cross Duluth, GA

Sorter/customer service/shipping

11/2010 - 01/2011

Operate mail sorting machine

Ricoh Atlanta, GA

Operator, Quality Control Supervisor

03/2009 - 08/2010

Uline Shipping Supplies

Customer Service Rep.,Operator, Quality

Control

Read job specifications to determine machine adjustments and material requirements

Observed machine operations to detect product defects or machine malfunctions.

Performed routine maintenance on equipment to ensure optimal performance.

Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs. Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.

Device Operator, Quality Control Worked with Technicians to maintain quality, prevent defects, and achieve breakthrough improvements

Develop strong relationships with crew members to influence total quality philosophy

Worked with management to implement quality policies, set objectives, and meet annual improvement goals.

Tony's bar and grill Macon, Georgia

Security Supervisor

Responsible for the operation of the production line machinery and computer

Planned and prepared the operations shift changes, and prepared needed materials and supplies, and visually inspected the property for cleanliness Monitored quality control activities to enhance defect-free products. Assistant Press Operator Resolved machine defects and made adjustments to mechanical operations Ensured press operation by completing preventive maintenance requirements; following manufacturer's instructions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.

Fresh Creative Foods

Shipping and Recieving Manager

Planned routes for drivers according to budget constraints and delivery deadlines.

Resolved any issues or disputes related to shipments promptly and professionally.

Supervised a team of warehouse workers to ensure efficient workflow and timely completion of tasks.

Education and Training

Florida Memorial University Miami, FL

01/2008

Miles College Fairfield, AL

01/2007

Alabama A&M University Huntsville, AL

COVID-19 vaccination registration card

Documents

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