Customer Service Entry Level
Resume:
Sally Battad
Raleigh, North Carolina
27610
***********@*****.***
Objective: To obtain an entry level position that is challenging as well as rewarding. Utilizing the experience that I have obtained thru training and previous employment.
Conduent Connect
August 2019 to Present.
Customer Service Representative
I take inbound calls,we work with different Companies and agencies.
I have worked with Humana, the Federal Government and Medicare.
Speedway/Wendy’s. 06/2018 to July 2019
Salad Maker
I make all salads, I do prep work.
Laboratory Corporation of America. 08/2012-07/2016
Client services, OCC-calls and alerts
My position requires me to call Critical, Secondary and Alerts to various Medical Facilities, including but not limited to hospitals, doctor’s offices, other laboratories, jails and prisons.
Monitor & distribute Work as needed to fellow coworkers within department.
Research account information if needed or delegate to a team leader if necessary.
Previously I worked the Pre-Analytical problems, NTI (no test indicated), NSR (no specimen received), and Ambiguous tests.
Received and processed inbound calls for STAT (urgent lab orders)
Fellini’s Italian Kitchen. 05/2010 -12/2011
FOH Manager, Server
Greet guests, obtain orders for food and drinks, assist staff with preparing food to be delivered to their tables. Provide guests with the customer service that is not only expected but very much deserved. Interview applicants, staff scheduling, training of the new employees. Overall support and management to the front of the house staff.
KOHLS 08/2007-12/2007
Seasonal
Sales/Cashier
Keep our store members in regard to availability of benefits pertaining to rewards and credit card promotions.
Create presentations to customers to increase revenue.
Open and Close duties required to prepare the store for business.
Stock displays, keeping all fixtures and shelves prepared for our customer’s shopping experience.
Education:
Olympic College
Pre-Nursing
09/2006-4/2007
Bryman College
Medical Assisting
10/2002-7/2003
Bryman College
Medical Assisting
3/1985-12/1985
Skagit Valley College
12/1980
GED
Computer Skills:
Windows XP, Microsoft Office (EXCEL, WORD, Outlook)
References:
Available upon request
Contact this candidate