Kimberly Thompson
Corona, CA
562-***-**** ********************@*****.***
CAREER GOAL: Seeking a full-time position in customer service, where my skills and experiences can be most effectively utilized. Look forward to working with a company that offers the opportunity for growth and advancement.
WORK EXPERIENCES:
Zone Supervisor August 1, 2024 - Present
KBS
Duties: Making sure the scope of work is maintained daily. Meet with management to discuss what’s needed for my team to improve their performance, if needed. Answering any questions, complaints, or concerns regarding their performance and their attendance. Making sure supplies are available and provided at all locations in my zone (area.) Making sure audits are done and completed by the deadline provided.
Zone Supervisor July 07, 2020 – August 1, 2024
Kimco Facilities Services
Duties: Making sure the scope of work is maintained daily. Meet with management to discuss what’s needed for my team to improve their performance, if needed. Answering any questions, complaints, or concerns regarding their performance and their attendance. Making sure supplies are available and provided at all locations in my zone (area.) Making sure audits are done and completed by the deadline provided.
Janitor (Volunteer) November 01, 2018 – July 07, 2020
L.A Cada
Duties: Utilize a variety of cleaning solvents and equipment to maintain rooms. Clean, vacuum, mop, dust, laundry, make beds, wash windows, dispose of trash, and conduct inventory control. Paint and fix small structural repairs. Communicate with staff and report any unsafe areas that require attention.
Shuttle Driver November 01, 2020 – December 31, 2020
Vigilantes Securities Services
Duties: Pick up warehouse employees and deliver them to their destination safely.
EDUCATION:
GED – ABC Adult – Cerritos, CA
SKILLS:
Data entry, Outlook, customer service, housekeeping, communication, cleaning, janitorial, management, computer literacy, warehousing, driving, shuttle driving, food preparation, order picking, bus driving.
Additional Abilities:
Dedicated to satisfying customer requests
Handle high volume customer calls
Process data entry with accuracy
Resolve customer issues
Able to work well unsupervised
Flexible and willing to take on a variety of tasks
Cheerful outlook and positive attitude
Self-motivated and goal oriented
Able to work well under pressure
Get along well with others.