Customer Service Digital Marketing

Todd Klepacki

Sales & Marketing Associate Experience

March- August 2024

SMART Agency- Subscriptions Sales Contractor

June 2022- February 2024

DRF Solutions, Chicago Remote - Sales Consultant

September 2021– May 2022

GoHealth, Remote - Senior Benefits Consultant

April 2020 - March 2021

Scooterworks Chicago - Sales & Communications assistant Lead sales for the #1 Genuine Scooters dealership in the U.S by emphasizing key strategic digital communications, customer service and emphasizing new customer acquisition vs. retargeting November 2019 - April 2020

Sarpino’s, Lincolnwood - Local Marketing Specialist Assisted Franchisees with personalized local marketing strategies that targeted catering sales retention of 12%, channel marketing optimization, generating best practices, CRM optimization and establishing achievable marketing objectives.

November 2018 - April 2019 2013- 2017

Tabal Chocolate- Marketing St.Partnership Dreamy Life Records Intern Marketing Education

August 2008– May 2013

Texas Christian University - Sociology & Minor Business Certifications: Digital Marketing Strategies: Data Automation Ai & Analytics, Advanced Google Analytics, (Aug 2019) Google Digital Garage (2019 June) Foundations of Project Mgmt (2023) February 2023– Present

Novus Global- Entrepreneurial & Life Coaching

References

Ken Kolanowski- Scooterworks Chicago Owner 773-***-**** Rebeca Kroupa- Sarpino's R&D 707-***-****

Skills

Social Media Marketing (Facebook, Instagram & Twitter), Unique Selling Points, A.I, Brand Innovation, Music Marketing, Marketing Strategy, Google Analytics, Qualitative Methods, Branding, CRM Software, B2B Sales, Customer Service, Media Studies, B2C, Digital Marketing Strategies, Inductive, Spanish, Communications,Marketing Analytics, Consumer Insight Analytics, Branding Strategy

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