Irma Naranji
San Antonio, TX
PROFESSIONAL SUMMARY:
Professional sales candidate and focused on exceeding expectations and building customer loyalty. I am an enthusiastic individual and proficient at building positive relationships with new and existing customers by offering exceptional customer service.
Education:
Houston, TX Esthetician Beauty College
Esthetician License #: 1282553 (state of Texas) current
Skills
•Bilingual 30+
•Customer Service 28+ yrs.
•Esthetician 18+ yrs.
•Administration Responsibilities 20+ yrs.
•Management 15 yrs.
•Event Coordinator 10 yrs.
Experience
Bond No. 9
SAKS Vendor 02/2013-Currently, San Antonio, TX, 210-***-****
•Planned and executed events to promote and increase company products.
•Tracking weekly inventory.
•Shared companies mission and values with customers
•Building client relationships through phone calls, letters, and marketing mail.
•Successfully closing sales.
•Meeting Daily goals.
•Efficiently working as a team to increase sales.
Gidani Skin Care
Esthetician 01/2007-02/2013
San Antonio, TX 210-***-****
•Customer Service to meet spa goals and exceed client expectations.
•Up to 10 facials a day and 5 full body wax.
•Communicating procedures and treatment skin options with costumers.
•Resolve customer and client complains
•Creating a peaceful and soothing atmosphere for clients.
•Increases retail sales by 25% after a year of employment.
Amco Insurance
Insurance Agent
05/1993-06/2005, Houston, TX
•Licensed Insurance Agent
•Insurance Claims
•Advising coverage options
•Maintaining relationships with customers
•In depth knowledge of standard insurance products, pricing and policy features
•Achieved insurance sales quota by 95% trough 1994-2001
•Calculate amounts and set payments methods
•Customize insurance policies to meet individual needs
•Monitored insurance claims to ensure settlement
•Ensured all policy requirements are fulfilled