Customer Service High Volume
Resume:
Louis Smith
Las Vegas, NV *****
*************@*****.***
Work Experience
Master Barber Stylist
January 1996 to Present
· Customer service
· Protecting the enviroment
· Right to Carry a legal fire arm in the state of missouri
· Able to work with high volume public contact
· Able to stand or sit for long periods of time.
· Provide excellent customer service skills
· Provide company, customer and employee with safety
· Able to Communicate Effectively Both Orally And In Writing
· Be able and willing to provide the security team with back up, support and teamwork Pool Area Houseman
Wyndym Hotel an resorts
May 2022 to June 2022
· sanitizing all areas for safety of guest
· time management, using proper solutions for proper areas
· Able to work with high volume public contact
· Able to stand or sit for long periods of time.
· Provide excellent customer service skills
· Provide company, customer and employee with safety
· Able to Communicate Effectively Both Orally And In Writing
· Be able and willing to provide the security team with back up, support and teamwork Circa Hotel Resort
February 2020 to July 2021
· Utility Porter (Houseman/Housekeeping)
· Aiding GRA in stripping beds,caretaker of the hallways
· Sanitizing all surfaces in hotel areas
· Using equipment to Cleaning walls, floors, an tough to reach areas
· Customer Service, using communication technology for guidance
· Time Management to reach goals to secure comfort for guest Valley View Hospital
November 2019 to May 2020
· EVS
· Cleaning Hospital Rooms
· Sanitizing all areas in the room
· Using correct chemicals for each surface
· I phone use to communicate to supervisor in duties for the day
· Time management on room cleaning for patients
Customer Service with patients an guest.
Housekeeping (Houseman)
Holiday Inn KCI airport-Kansas City, MO
August 2018 to November 2019
· Vacuuming lounge area
· Cleaning furniture, dusting, breakroom, elevators, windows and art
· Completed proper documentation for each finished task in compliance with hotel policies
· Sanitizing bathroom, pool area and fitness center
· Taking out all waste of the day or when needed
· Proper deodorizing for the entire hotel
· Team player and flexibility
Janitor
Morris Janitorial Service, Inc.-Kansas City, MO
January 2008 to December 2010
· Cleaned office, cafeteria, and public areas as scheduled with prescribed cleaning machines and procedures
· Shampooed and steam cleaned carpets, and buffed floors throughout the property
· Emptied trash receptacles throughout the day to ensure all trash cans remained at sanitary levels Barber
Louis Artistic Barber Salon-Kansas City, MO
May 1996 to May 1996
· Cared for all Clients on grooming their hair cuts.
· Performed detailed service to all clients
· Provided special touches for guests, such as towels, snacks beverages and certain music Education
HS Diploma
Southwest High School - Kansas City, MO
1993 to 1996
Skills
• Kitchen experience
• Heavy lifting (10+ years)
• Attention to detail and meticulous use of proper safety procedures (10+ years)
• Commercial Cleaning
• Training & development
• Floor care
• Hospital experience
• Strong time management skills and proven history of workplace punctuality (10+ years)
• Good interpersonal and communication skills (10+ years)
• Serving
• Self-directed and motivated (10+ years)
• Assembly (10+ years)
• Customer service
• Restaurant experience
• Leadership
• Experience with a variety of cleaning products and tools (10+ years)
• Manufacturing
• Porter experience (10+ years)
• Custodial experience
• Janitorial experience
• Windows (10+ years)
Certifications and Licenses
Barbering License
Present
Cosmetology License
CPR Certification
Lifeguard Training
Certified Arborist
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