Sales Associate Customer Service

Experience

IKEA TX, Frisco

Sales Associate **/**22 - 03/2023

Worked with POS systems

Enhanced customer satisfaction by expertly navigating customer traffic and upselling seasonal items, driving store revenue growth.

Stocked plants and home decor

Collaborated with team to build effective displays and promotional banners, improving customer engagement and store aesthetics.

Inventory/stocking/truck notes

Executed efficient inventory processes, ensuring optimal stock levels and seamless customer shopping experiences. UPS Store 6788 TX, Little Elm

Sales Associate 03/2019 - 03/2023

Handled document services, enhancing efficiency and customer satisfaction. Resolved customer issues promptly, boosting retention and loyalty. Managed inventory and logistics, ensuring operational precision. Executed accurate transactions, improving service reliability. Trained in POS systems, enhancing transaction accuracy and trust. Best Buy TX, Frisco

Sales Associate 09/2017 - 11/2018

Delivered excellent customer service, enhancing satisfaction and fostering repeat business. Collaborated with team to streamline processes, reducing wait times and improving efficiency. Achieved sales targets by upselling promotional items, and boosting revenue and customer loyalty. (EX: Best Buy credit card)

Managed high-pressure situations like Black Friday, ensuring smooth operations and satisfaction. Promoted new tech products, increasing customer interest and driving measurable sales growth. CVS TX, Frisco

Cashier 03/2017 - 08/2017

Handled customer inquiries efficiently, enhancing service quality and customer satisfaction. Improved checkout speed and accuracy through proficient use of POS systems. Managed phone inquiries, providing clear and helpful customer support. Ensured product availability by accurately restocking, and reducing wait times. Pet Supermarket TX, Little Elm

Sales Associate 08/2016 - 02/2017

Operated POS systems, enhancing checkout speed and accuracy. Maintained animal care standards, ensuring a clean and healthy store environment. Processed customer pre-orders, boosting satisfaction and repeat business. Created effective merchandising strategies, increasing product visibility and sales. Managed inventory, optimizing stock levels to prevent shortages and overstock. Skills

Customer service, Communication skills, Time management, Guest services, English, Microsoft word, POS Systems, Team player, Fast learner, Work ethic, Critical Thinking Education

Kristian Griffin

Lewisville, TX 972-***-****

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Little Elm High School Little Elm, TX

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