Data Analyst Entry

ABOUT

Daniil Holfeld

**********@*****.*** Tampa, FL, 33602, USA +1-813-***-**** LinkedIn

Data Analyst

Certified Data Analyst with over 1.5 years of hands-on experience in analytics and more than 5 years in sales roles across marketing, logistics, and customer management. Experienced in fraud & risk analytics and turning data into actionable decisions. Passionate about learning and constantly growing, I stay up-to- date with the latest tools and techniques through online courses and other resources. EDUCATION

V.N. Karazin Kharkiv National University Kharkiv, Ukraine Bachelor of Financial & Criminal Law (Sep 2020 - Jun 2024) WORK EXPERIENCE

McKibbon Hospitality Tampa, US

Restaurant Supervisor Mar 2024 - Present

Managed a team of 13 staff members, including scheduling, training, and performance evaluations to maintain high service standards.

Improved customer satisfaction and compliance with regulations, increasing the overall satisfaction and orientation score from 81% to 88% after inspections.

Leveraged my analytics background to optimize supply orders and product quantities based on customer arrival patterns, reducing waste and meeting demand.

OXOIX Kyiv, Ukraine

Risk Analyst Feb 2023 - Feb 2024

Prepared risk analysis reports and dashboards, enhancing decision-making for clients and senior management, and increasing report accuracy by 30% through advanced data cleaning techniques. Contributed to the development of risk management frameworks, policies, and procedures, leading to a 25% reduction in potential client risks over the course of the year. Account Manager Oct 2022 - Feb 2023

Managed a portfolio of 15+ client accounts, overseeing their lead generation, inbound marketing, web development, and marketing automation projects.

Worked closely with the sales team to upsell and cross-sell additional services, contributing to revenue growth. Monitored and analyzed key performance metrics, presenting regular reports to clients on campaign performance, lead conversion rates, and overall ROI.

Excel Logistics Kharkiv, Ukraine

Logistics Coordinator Dec 2021 - Oct 2022

Analyzed shipping routes and delivery methods to recommend improvements that resulted in an 11% reduction in transportation costs.

Resolved logistical challenges swiftly, reducing delivery delays by 15% and boosting company profits by 10% through efficient problem-solving and process improvements. SKILLS & INTERESTS

Microsoft Office (Excel, Word, PowerPoint), Databases (SQL), Spreadsheets, Python basics, Data Visualization Skills: Skills, Basic knowledge Tableau Software, Audit and fraud detection techniques, CRM systems (Salesforce, HubSpot)

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